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WhatsApp Notification

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Overview

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WhatsApp Messenger from Meta is a popular messaging app used by billions of users every month. It is a free, easy-to-use, and widely used method of communication for customers around the world. Leverage the popularity and convenience of WhatsApp for your online business by using WhatsApp notification for Magento 2 extension.

The extension can help you notify the customers about their orders and store activities using their preferred way of communication. Using the extension, you can send WhatsApp notifications t your customers for various order updates, such as order placement/cancellation, invoice generation, etc. This extension can also help you prevent fake customer registrations by mobile number verification using OTP through WhatsApp notifications.

The extension also lets you send WhatsApp notifications to admin users for the following events such as new customer registration, order placement/cancellation, invoice/shipment/credit memo generation, contact inquiries, and customer reviews.

WhatsApp notifications for Magento 2 extension is compatible with Twilio and other CURL APIs. The extension lets you customize the WhatsApp notification templates from the backend to send personalized notifications using variables for customer name, shop name, OTP code, etc.

This extension can help you:

  • Enhance Customer Experience
  • Prevent Fake Registrations and Orders
  • Quickly Response to Customers' Inquiries
  • Increase Review Count

Send personalized WhatsApp notifications in Magento 2 to your customers and keep them updated with every bit of information about their order. Increase customer loyalty and brand trust using WhatsApp notifications for Magento 2.

 

Account & Pricing

In order to use this extension, you need to have a WhatsApp account. You can use your existing account or download WhatsApp to create a new one for free. You also need to register for a free Twilio account to buy credits and send WhatsApp Notifications. Click here to check out Twilio pricing plans.

Note: Your customers also need to have an active WhatsApp account on their mobile number to receive notifications. Your customers can download WhatsApp for FREE from Google Play Store or Apple App Store and it doesn't charge any additional fees. 

 

Features:

  • The admin can enable the extension from the backend.
  • The admin can enter the admin mobile number to send WhatsApp notifications in Magento 2.
  • The admin can connect the Twilio account by entering Twilio SID, Twilio Token, and Twilio Number.
  • The admin can also connect to other API providers that support CURL.
  • The admin can test the WhatsApp Magento 2 integration by entering a mobile number and message.
  • The admin can enable WhatsApp notifications functionality, set button text & background color, and customize the message for the following notifications for customers:
    • Order Placement/Cancellation
    • Order Invoice/Shipment/Credit Memo
  • The admin can also configure the extension for order verification and mobile number update functionality using OTP.
  • The admin can customize all the messages using variables for the customer's first name, last name, order id, etc.
  • The admin can also set the OTP length for verifying the mobile number during the following:
    • Account Creation
    • Order Placement
    • Mobile Number Update
  • The admin can also configure admin WhatsApp notifications for the following:
    • New Customer Registration
    • Order Placement/Cancellation
    • Order Invoice/Shipment/Credit Memo
    • Customers' Reviews
  • The admin can configure the WhatsApp order notification extension to auto-send review reminded notifications to the customers after a specified number of days of order placement.
  • The admin can also show the country flag on the mobile number field in the frontend.
  • The admin can find the log of all the notifications sent to customers from the 'WhatsApp Notification Logs' grid in the backend.

 

How Does The Extension Work?

The admin needs to enable the extension and enter the admin mobile number, which will be used for sending WhatsApp notifications from Magento 2 store. The admin can connect the Twilio account by entering Twilio SID, Token, and Number, or enter CURL for other API providers. The admin can test the WhatsApp API by entering a mobile number and a test message.

The admin can enable required notifications for customers, set the button text color & background color, and personalize the message by using variables such as first name, last name, order id, store name, etc. The admin can also enable WhatsApp OTP verifications for customer registration, order placement, and mobile number update and choose the OTP length.

Similarly, the admin can also choose to receive various WhatsApp notifications on their mobile number and configure similar settings for individual events. The admin can also configure the extension to auto-send review reminder notifications to customers after a specified number of days from the order placement. The admin can choose to show the country flag on the mobile number field and enable the functionality for only specific countries.

Once configured, the customers will be able to verify their mobile number using OTPs through WhatsApp during registration, order placement, and mobile number update. Order notifications will be automatically sent to the customers and admin on various events as per the configuration in the backend.

The admin can find a log of all the notifications sent through the WhatsApp order notification from a separate grid in the backend.

 

Also Comes With:

  • Free 1 Year Support
  • 25 Days Return Policy
  • Multi-Store Support
  • 100% Open Source

 

Visit Live Demo:

  • Back-end | Just select "WhatsApp Notifications" from the Username drop-down to log in.
  • Front-end | Configure the extension from the backend first as per your requirements to see it in action.

 

If you have any questions about this extension, you can Contact Us, and we will reply to you back within a few hours.

Technical Specifications

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Seller profile

Meetanshi

Seller contact

E-mail

Integrator

Twilio

Current Version

1.0.9

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current)

Adobe Commerce (on-prem): 2.4 (current)

Magento Open Source: 2.4 (current)

Type

Stable Build

Updated

27 December, 2023

Categories

Extensions, Customer Support

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.9:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    - Code Improvement and bug fixes

1.0.7:

  • Compatible with Adobe Commerce (cloud) : 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.4
  • Compatible with Magento Open Source : 2.4
  • Stability: Stable Build
  • Description:

    - Compatible with Magento 2.4.5

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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