Track order

Track order



Magento Platform
Open Source (CE)

Tech Specifications

Current Version:
Stable Build
06 September, 2017
Extensions, Content & Customizations, Personalization & Experience Management
License Type:
Open Software License 3.0 (OSL-3.0)


Track order extension for Magento® 2 satisfies online customers by providing answers about product deliver. Where, How, and When in real-time!

Other Extensions by M-Connect Solutions, Inc.


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E-commerce is a virtual business. It never lets consumers carry their purchased products with them after checkout. It is the biggest hurting thing on e-commerce stores because shoppers are devoid of physical touch of the product while buying. It makes online customers more eager to receive the product for which they have already spent their money. That is why they are waiting for delivery and expect it quickly or at least want to know the shipping status of it.

By enabling shoppers to track their placed orders in real-time and with accurate info, it makes great sense in conversion and reliability of brand/business. It has inspired us to create Track Order Extension for Magento® 2 by M-Connect Media.


Key Features:

Order Status Checking Methods:

We provide multiple ways to access order tracking module on the front screen.

  • It can be through registered email address link.
  • It can be through widget “Track Your Order” link of on homepage and sidebar of other pages for guest users.

Real-time Order Tracking by AJAX:

Thanks to AJAX technologies our extension provides you real-time and instant updates of your order even it is shipping via third party services.


Additional Features:

Order Summary for Registered Customers:

You can get order summary at front-end with general and essential details after login your account. You can check your orders and shipment status. Like date & time of order, order value, shipping charge, the present status of order whether is in progress or canceled by the user.

Order Summary for Guest Customers:

Users can track their order with essential only details instantly and in real-time by entering an email address and Order ID.



Magento® 2 store owners have to install and configure the extensions on the back end to set up various modules for shoppers to provide input at the front end. In the case, you must  

Navigate to: Magento® 2 Store > Configuration > M-Connect Media > Track Order Setting

Here, you may find various fields for configuration such as:

  • Enable or Disable the extension.
  • It provides options to place a link at the top of the header.
  • It provides options to place a link in the menu.
  • It allows us sending “Track Your Order” link to the registered customers in email.
  • You can setup widget by Content > Widget and make appropriate changes.

In due course, you can take help of following useful links & videos:

Demo Section: Front-End | Back-End

Once you accomplished the entire configuration process, you need to click on ‘Save Config’ button to save your changes.


Why should you Rush for this Product?

Benefits for Merchants:

  • E-commerce owners can win the trust of their customers who are awaiting their orders eagerly with order tracking facilities.
  • By integrating shipment carriers and their APIs, online store owners can save their patrons looking at carriers’ websites frequently to follow their orders.
  • Magento® 2 store can improve reputations and brand image a lot by providing best order tracking user experiences using our extension.
  • By providing online information regarding order tracking you can cut calling bills and your time on phones.
  • You can collect the email address of shoppers who are also looking for order tracking services as guests without formal registration. 

Benefits for Shoppers:

  • Order tracking facilities ends stress and tension related to the fate of orders placed by buyers.
  • After getting accurate and transparent information regarding shipping, customers can arrange their order receiving a schedule by changing other engagements outside the destination place like homes or offices.
  • It provides a great satisfaction to the shoppers who expect the best online shopping experiences. 

Services Come with Extension:

  • We offer round-the-clock support by our technical and marketing teams regarding the extension. 
  • 90 Days Free Support for Upgrade
  • Help Center:
  • Support team available for 24X5 (Mon-Fri) to respond your queries on extension and other products.
  • You can get personalized solutions to your bespoke problem.
  • We welcome you to take assistant of our ticketing system for faster responses to your queries and issues. 
  • Please submit your tickets at


Installation Support:

  • It is our humble duty to enable you to install the extension successfully. 
  • We have provided a complete installation guideline using textual and visual content for better and quick understanding. 

Installation Guide: Installation Manual

Contact Us:

Here, a few words about us.

  • M-Connect Media is an award-winning Magento Development Company. It is providing end-to-end e-commerce solutions on Magento platform.
  • We are a pool of expert and experienced Magento developers. 
  • Our team consists of e-commerce designers, programmers, QA team, and excellent marketers to provide full-cycle Magento e-commerce development services.
  • We have transparent and standard working practices and policies.
  • M-Connect Media is enjoying a special status as a leading Magento® extension development company. 
  • Our portfolio boasts with more than 700 websites development projects and 70+ Magento extensions to help Magento e-commerce owners.

To know more, please contact us using any of the following routes:

Address: 353 McCook Cir NW, Kennesaw, Georgia 30144, United States

Web: | E-Mail:

Phone: +1 319 804-8627

Release Notes

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  • Compatible with Open Source (CE) : 2.1
  • Stability: Stable Build
  • Description:

    This is our initial release for this extension


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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