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Mapp Cloud - Engage

This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
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Overview

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This extension enables a seamless integration between your Mapp Cloud instance and Magento 2. Through the use of our advanced API you can unify all customer data in Mapp Engage and begin to send targeted omni-channel communications. 

Once active, your customer data will automatically be synchronised to Mapp Engage and your transactional messages will be sent through Mapp, providing higher deliverability rates. You will also be able to configure Omni-Channel Campaigns including Abandoned Cart, New Product Launches, and Post Purchase messages. All of this will be possible across email, SMS, mobile push, web push, and more.

Mapp Cloud is an Insight-led Customer Experience Platform. With Mapp Cloud, you can focus on what makes a difference for your ecommerce, instead of spending precious time and resources taming the technology behind it. you can rely on real, reliable marketing insights that enable true one-to-one personalization – and set the foundation for successful cross-channel marketing activities.

This extension is for Mapp customers who are using Engage. Our Mapp Intelligence extension can be found here.

 

Account & Pricing 

To use this extension, you must have a Mapp Cloud account. Additional fees apply. For more information on pricing and to create a Mapp Cloud account, contact sales via this webpage.  

 

Main Features

Synchronise Data, Build Multi Channel Campaigns, Send Transactional Emails, and more.

 

Customer Data Synchronisation

  • Order Data: All Magento order data is automatically transferred to Mapp Cloud
  • Contact Data: Customer, guest, and newsletter subscription data can also individually synchronised
  • Added Functionality: Transform inbound data with Custom Mapping and ETL features

 

Omni-Channel Campaigns

  • E-Commerce Campaigns: Out of the box and ready to use from day 1
  • Real-Time Triggers: Abandoned Cart, Abandoned Browse, Loyalty
  • Recurring Programmes: Birthday, Post Purchase, Reviews
  • Scheduled Programmes: New Product Launches, Seasonal Sales
  • Multi-Channel: Email, SMS, Mobile Push, Web Push, WhatsApp, Social Advertising (Facebook, Instagram), Paid Advertising (Google Ads, DSPs) and more

 

Transactional Messages

  • Emails: Automatically send your existing transactional messages or create new designs within our Email Builder
  • Product Catalog: Include all product information, such as images and links
  • Other Channels: Send transactional SMS, Mobile Push, and Web Push
  • Reporting: Full insights on open and click tracking
  • Full Range Of Messages: Includes Order, Invoice, Shipping, Returns, and System Messages such as Password Reset

 

Personalisation

  • Within Messages: Include any customer data within your outbound message (Email, SMS, Push)
  • Coupons: Add Magento Coupon Codes to messages as they are sent
  • Recommendations: Product recommendation engine with AI for use on-site or in email

 

  

Additional Mapp Cloud Extensions

Our Mapp Intelligence extension can be found here.

 

Technical Specifications

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Seller profile

Mapp Digital

Seller contact

E-mail

Integrator

Mapp Engage

Current Version

1.2.0

Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current)

Type

Stable Build

Updated

24 March, 2022

Categories

Extensions, Marketing, Email Marketing, Marketing Automation, Advertising

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Documentation

User Guides

License Type

MIT License (MIT)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.2.0:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Magento 2.4 support
    - bug fixes

1.1.0:

  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    - newsletter double opt in
    - configuration helpers
    - code clean up

0.1.12:

  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    Version 0.1.12

    Changelog:
    FIX: TransportBuilderPlugin reset state after sending the event
    FIX: send order transaction event only once per order in session (avoid event duplication)

0.1.11:

  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    FIX: scope resolve in multi-store environment

0.1.10:

  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    The first version of Magento extension for Mapp Engage.

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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