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Product Review Reminder

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Overview

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This Product Review Reminder extension for Magento 2 helps you to partially or completely (as you wish) automate the product review process. 

It automatically sends an e-mail with an invite to complete a product review for the bought products in exchange for a coupon code if enabled. The time interval and the e-mail itself can be configured easily which results in a perfect tool to easily gain your product reviews and boost your trust level and collect unique content. The e-mail that is sent to the customer, contains a unique link to a new front-end form where the customer can select the products that they want to review as well as the review itself. 

With this unique front-end form which comes with the extension, there is no distraction other than writing the review which increases the conversion of the review form.

To further stimulate review writing, it's possible to send a coupon code as a reward for writing the review. 

Within the configuration, it's easy to set up a review reminder invitation profile where you can set the conditions and actions like you want, in this way, you can specify the rules when the e-mail needs to be sent based on the customer profile, order values, store-view and/or country.

From the main configuration, it's possible to enable the function to automatically approve new product reviews so the coupon is sent right away. You can also enable the admin e-mail so you receive an e-mail after someone submitted a review so you can either check it or set it to approved if the automatic approvement option is set to no.

This extension doesn't require any external and/or third-party software, no separate account or service is needed. The extension price is a one-time fee.

 

High Conversion E-mail

The Product Review Reminder with default e-mail templates can be set per country and/or per profile. In this way, it's possible to customize the e-mail template based on the profile that is used. 

With these profiles, the e-mail can differ from language and/or product group on what's bought so you can change texts in the e-mail for purchase for fashion and/or electronics for example.

High Conversion Review Page

From the e-mail, the customer is sent to a new front-end section where the order information of the client is filled in and there are 3 visible steps for writing the review.
Using these 3 steps with a clear front-end, there is no distraction during this process which certainly benefits the conversion. These 3 steps are;

Step 1. Products
The customer details are filled in and the client can check which products are going to be reviewed;
Step 2. Review
Only chosen products are shown with the review values so the customer can focus on writing;
Step 3. Submitted
The success page is shown and, if activated, the e-mail with the discount cart rule is sent to the customers.

 

Feature: Invitation Profiles

There are many configuration possibles within the review invitation and you can create as many invitation profiles that you want.
Some variables that can be set within these Invitation profiles are;

  • Set the Review invitation per; Store-view
  • Set the Review invitation per; Customer group
  • Set the Review invitation per; Order status
  • Set a delay; a number of days the email will be sent out after added to the queue
  • Set a maximum offset; a number of days the email will be sent out after added to the queue
  • Set conditions; If ALL of these conditions are TRUE for example
  • Set first e-mail settings; as BCC, sender e-mail, and the default template
  • Set coupon e-mail settings; as BCC, Cart rule for the coupon and the default template
  • Overwrite default template; Override the default email and coupon template per country if needed.

Feature: Review Reminder Insights

Within the extension, you have access to different Grids and places to get a good insight into the queue and touchpoints.

Order level; Review Reminder Log
After enabling the Product Review reminder extension, a new tab on order-level is added. In this tab, you can see the actions that are connected with this order and it's possible to perform some actions.
You can manually add the review reminder to the queue, schedule it and/or open the form URL.

Grid; E-mail Queue
A clear grid with all the queued review reminders and their status. From this grid, it's possible to process the queue review reminder, delete it from the queue list or open the link order right away.

Grid; Log
An extensive log grid with all the events that are executed. In this way, you get a perfect insight into all the actions and events fired by the Product Review Reminder.

Technical Specifications

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Seller profile

Magmodules

Seller contact

E-mail

Current Version

1.6.0

Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current)

Commerce on prem (EE): 2.3 (current), 2.4 (current)

Commerce on Cloud (ECE): 2.3 (current), 2.4 (current)

Type

Stable Build

Updated

21 March, 2022

Categories

Extensions, Marketing, Marketing Automation

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.6.0:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    * Added MassAction to add orders to queue
    * Added support for PHP 8.0 and PHP 8.1

1.5.1:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    * Make Logger component compatible with Monolog 2.0
    * Replaced deprecated _redirect method

1.5.0:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    * Added extra template vars to available emails (shop data)
    * Extensive support for Magmodules_Shopreview

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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