Review Reminder

Review Reminder has been a helpful solution for online stores to generate more reviews, boosting sales and increasing conversion rates significantly. While it is obvious that good and positive reviews can make your stores more reliable when web browsers search for their wish products, the default Magento does not support stores to send automatic review reminder emails. However, with Mageplaza Review Reminder extension, it is easy for stores to configure email chains, customize email templates, track and manage email status via Google Analytics and reports. 

Thanks to Mageplaza Review Reminder for Magento 2, stores are able to build a better brand image, expand the customer base, increase conversion rates and generate more sales. Customers’ reviews are considered user-generated content, which can improve your search engine rankings. Also, these reviews can attract new potential customers as well as give them more confidence to make purchase decisions. Moreover, when customers come back and rate your products, they will be more likely to purchase other items. 

Features

• Easy to configure email chain
• Well-designed pre-made email templates
• Easy to create personalized email
• Combined with Google Analytics UTM
• Record emails into logs
• Automatically create reports: Sent emails, Errors, Send again, Preview 
• Allow sending emails to subscribers only (GDPR compliance)

Problems & Solutions

Problems

Because good reviews can be hugely beneficial to any online store to build up the image of a reliable retailer, business doers always struggle to find the most effective way to get more positive reviews. Sending notifications via email to customers to get their reviews is one of the most common methods by several online merchants. However, sending reminder emails to all customers manually seems to be time-consuming compared with the result gained.

Solutions

Mageplaza Review Reminder extension is a perfect solution to handle this problem. Once having this extension, store owners will have their emails sent automatically to their customers. These emails will be remarkably helpful in encouraging buyers to leave a comment on their previous purchases only by one click to switch to the review page. Therefore, the store owners will receive more reviews without paying much effort.

Highlight Features

Easy to configure email chain

With the Review Reminder extension, shop admins can set email chains in the backend with ease. They can freely decide the time, sender name, and templates for emails sent to customers.

Record emails into logs

Admins can efficiently manage all activities related to sending emails as it is all recorded into a grid. By looking at the grid, store owners can check every sent or scheduled email and take actions here, such as deleting or resending and previewing emails.

Automatically create reports

This feature is developed to record and analyze the activities of a store concerning sending emails to customers over a certain period of time. Via these daily or monthly reports, the figures about sent emails or errors will be shown.

Combined with Google Analytics UTM

The combination of Google Analytics allows shop admins to navigate where customers access to review product pages easily.

Additional Features

Create personal emails

Emails are configured to appear like being personalized individually

Mass clear logs

Review reminder emails can be deleted in mass

Support SMTP

This extension is entirely compatible with SMTP

Integrated Google Analytics

Helps admins navigate from which sites customers get the link to review page

Email Sending Management

Allows users to check their sending process easily

Diverse SKUs

Enables admins to find out specifics items with ease

GDPR Compliance

Only subscribers who gave consent to receive emails will get review reminders.

Full Feature List

For admins

• Configure different review reminder email chains with ease
• Free to choose among ready-to-use email templates
• Easy to design personalized email templates
• Easy to configure several attributes before sending emails concerning time, sender, and template
• Various options provided for email senders
• Free to choose between a single item and a whole order to ask for customers’ reviews
• The preview feature is handy to use
• Able to resend or delete emails
• Mass clear logs by pressing Clear Logs
• Allows users to navigate where customers access to review page by the integration of Google Analytics
• Detailed information of the sending process is recorded into a grid
• Easy to figure out certain items to get reviews by making use of SKUs
• Allow sending emails to subscribers only (GDPR compliance)

For shoppers

• Get notifications about product reviews via a personal email
• Easy to access the review page only by a single click
• Receive review reminder emails only if they are subscribers

Other features

• 100% Open source
• Easy installation and configuration
• Lifetime update
• 1-year support
• 25 days money back
• Multi-stores and multi-languages support
• Works well with other extensions by Mageplaza: Abandoned Cart Email, Google Analytics Tracking, Advanced Reports

FAQs

Q1: Is this extension compatible with SMTP?

A: Yes, our Review Reminder module is fully compatible with the SMTP extension. It also works well with almost all third-party modules.

Q2: Can I preview the emails before sending them?

A: Of course you can. Emails can be previewed in the backend with ease.

Q3: In case my customers purchase several items and I only want to send one email to remind them about those products. How do I do this?

A: In the backend, you need to set time, sender, and the email template, then it is automatically sent to your customers.

Q4: Is the extension compatible with the GDPR module?

A: Review Reminder by Mageplaza is compatible with the GDPR extension so that in case a customer deletes his account, the information will be deleted automatically.

Q5: What if I want to use my own template for the emails?

A: You can easily edit the template in the backend. Go to ‘Marketing’ and choose ‘Email Template’ to start customizing.

Q6: This extension will send review reminders for the whole order or each item?

A: It depends on how it is configured in the backend. You can either send reminder emails to ask for reviews of one item or the whole order.

Q7: If my customers are guests, not registered customers, can I send reminder emails?

A: As long as they leave their emails, you can send reminder emails to them.

Q8: To what extent does Mageplaza Review Reminder comply with GDPR?

A: We understand that to comply with GDPR, it is essential for businesses only to send emails to customers with consent. That is why only subscribers will receive emails from you if you select Yes at the ‘Only Send Emails to Subscribers’ section in the backend.

Demo

Backend

Documentation

User guide | Installation guide

Policy

Risk-free 25-day Money-Back | Lifetime Free Update | 1-Year Free Support