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Salesforce CRM Integration

This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
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Overview

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Salesforce is a full-featured CRM software for medium and large businesses and is currently crowned the best CRM platform. Salesforces offers the capability for lead generation, opportunity management, sales forecasting, workflow automation, collaboration tools, and more - all in one, easy-to-use platform. Salesforce is also a cloud-based platform, which helps you access your data anytime, anywhere, even from mobile devices.

With Salesforce CRM Integration for Magento 2, you will be able to sync data from Magento 2 to Salesforce easily in the back-end with 100+ data fields supported. Store owners can sync customers, orders, products, and invoices are synced from Magento 2 to Salesforce.

Our extension only supports Enterprise Edition, Unlimited Edition, Developer Edition, and Performance Edition. Group Edition, Essentials Edition, and Professional Edition are NOT supported due to no connect API available.

 

Account & Pricing

To use Salesforce CRM Integration for Magento 2, you need an existing Salesforce account, and additional fees are applied. A Salesforce account is not created during the installation of this extension, you can register for one here

The price of this extension does not cover the use of Salesforce CRM. Pricing for using Salesforce starts at $25/month. Click here for more information.

 

Feature Summary

  • Sync and update a specific or all Products from Magento 2 store into Salesforce CRM Products
  • Sync and update a specific or all Customers from Magento 2 store into Salesforce CRM Leads, Contacts, Accounts 
  • Sync and update a specific or all Orders from Magento 2 store into Salesforce CRM Orders and Opportunity
  • Sync and update a specific or all Campaigns and Subscribers from Magento 2 store into Salesforce CRM
  • Various synchronization modes: Automatic, Interval, Manual
  • Support mapping smartly manually between Magento 2 attributes and Salesforce fields
  • Admin can view the log to see what is synchronized between two apps 
  • Allow admin to manage the sync queue to see what will be synchronized next. 
  • Allow admin to follow the request report on Backend of Magento 2

 

Exclusive Features

Sync Product Data

  • When customers buy new products or when admins create new products in Magento, products will be synced from Magento 2 to Salesforce
  • When customers update their product info in Magento 2, changes will be reflected in Salesforce CRM

 

Sync Customer Data 

  • When customer sign up a new account in Magento 2, their info will be synced to Salesforce CRM
  • When customer change their info in Magento 2, their profile will also be updated in Salesforce

 

Sync Order Data 

  • When customers buy products and place orders in Magento 2, associated data will be synced to Salesforce CRM
  • When order info is edited by customers or merchants in Magento 2, updates will be reflected in Salesforce CRM

 

Sync Promotion Data

  • When merchants create a new catalog price rules campaign to promote their products, promotion info will be synced to Salesforce.
  • Sync individual product, customer, order and promotional campaign data from Magento 2 to Salesforce
  • Besides bulk syncing, merchants also have the choice to sync individual objects from Magento 2 to Salesforce CRM. This gives merchants much more freedom in choosing when to sync their data.

 

Automatic Syncing

  • Automated syncing allows data to be synced from Magento 2 to Salesforce automatically when there are new or updated data.

 

Interval Syncing (Cronjob)

  • Instead of live-syncing all changes in Magento 2, interval syncing allows data to be put in a queue for bulk syncing later.
  • Add data to sync queues for later processing
  • This syncing mode is suitable if merchants have a high volume of orders and live syncing might affect the load and performance of their server.
  • Set a syncing interval as small as 5 minutes

 

Manual Syncing

  • With manual syncing, merchants will have full control over which data to sync and which will not be synced
  • Merchants can sync all data to Salesforce with one click of a button
  • Manage syncing queues and sync all items in the queue

 

Easily Map Data Fields

  • Our extension supports a user-friendly mapping interface using drop-down menus. Merchants will be able to choose a data field in Magento 2 and a corresponding data field in Salesforce
  • Choose from 100+ data fields in Magento 2
  • Choose from 7 Salesforce modules
  • Choose from 100+ data fields in Salesforce

 

Sync From One Field to Multiple Fields

  • You can save a lot of time by mapping from one field in Magento 2 to multiple data fields in Salesforce
  • When data is synced, they will be synced from one field to multiple fields

 

View Sync Report

  • Merchants can view daily syncing report from Magento 2 to Salesforce
  • See successes and failures during syncing

 

High-quality Products & Services

  • 100% open-source and customizable software
  • Lifetime free update
  • 6-month support

 

Demo & Docs

FRONT-END DEMO | BACK-END DEMO | 

DOCUMENTATION | SUPPORT PORTAL | VIDEO

Technical Specifications

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Seller profile

Magenest

Seller contact

E-mail

Integrator

Salesforce CRM

Current Version

3.4.1

Adobe Commerce platform compatibility

Adobe Commerce (cloud): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)

Adobe Commerce (on-prem): 2.4 (current), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)

Magento Open Source: 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)

Type

Stable Build

Updated

01 June, 2023

Categories

Extensions, Sales, Marketplace Feeds, Rewards & Loyalty

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Documentation

Installation Guides

User Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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3.4.1:

  • Compatible with Adobe Commerce (cloud) : 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Compatible with Magento 2.4.6

3.4.0:

  • Compatible with Adobe Commerce (cloud) : 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Compatible with Magento 2.4.4
    - Fix PersonAccount Sync.
    - Improve performance.
    - Improve error handling.
    - Improve Sync log details.
    - Allow syncing Newsletter Subscriber to Salesforce Account field

3.3.0:

  • Compatible with Adobe Commerce (cloud) : 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Add Refresh token.
    - Add massaction to add entities to Queue .
    - Add discount sync for Orders.

3.2.0:

  • Compatible with Adobe Commerce (cloud) : 2.3 2.4
  • Compatible with Adobe Commerce (on-prem) : 2.3 2.4
  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Compatible with Magento 2.4
    - Add Detailed Response in Report Grid
    - Add Default Value option for Field Mapping
    - Support Salesforce Personal Account
    - Allow linking Contact sync with Account
    - Add Date Filter to Records Sync in module configuration
    - Improve Queue Processing
    - Fix bugs

3.1.2:

  • Compatible with Adobe Commerce (cloud) : 2.2 2.3
  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
  • Compatible with Magento Open Source : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Bug fix and remove unused files

3.1.1:

  • Compatible with Adobe Commerce (cloud) : 2.2 2.3
  • Compatible with Adobe Commerce (on-prem) : 2.2 2.3
  • Compatible with Magento Open Source : 2.2 2.3
  • Stability: Stable Build
  • Description:

    1. Compatible with Magento 2.2.x, 2.3.x
    2. Fix bugs

3.1.0:

  • Compatible with Adobe Commerce (on-prem) : 2.1 2.2 2.3
  • Compatible with Magento Open Source : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    1. Bugs fixes for cronjob
    2. Show custom attributes of customer, product in the Mapping page
    3. Fix a loop in Order batch request
    4. Show more fields from SalesForce
    5. Update SalesForce API version
    6. Compatible with 2.3, Opensource and Commerce

3.0.3:

  • Compatible with Adobe Commerce (on-prem) : 2.1 2.2
  • Compatible with Magento Open Source : 2.1 2.2
  • Stability: Stable Build
  • Description:

    1. Remove field AccountNumber from Account object
    2. Add new ignore type of the mapping field

3.0.1:

  • Compatible with Adobe Commerce (on-prem) : 2.1 2.2
  • Compatible with Magento Open Source : 2.1 2.2
  • Stability: Stable Build
  • Description:

    ## [3.0.1] - 2018-01-26
    ### Added
    1. Rework mapping.
    2. Add Item syncing in Opportunity.
    3. Improve mass-action in Data Grids.
    4. Improve mass-import data.
    5. Improve syncing speed.
    7. Fix Campaign syncing.
    6. Fix bugs.

3.0.0:

  • Compatible with Adobe Commerce (on-prem) : 2.1 2.2
  • Compatible with Magento Open Source : 2.1 2.2
  • Stability: Stable Build
  • Description:

    ## [3.0.0] - 2017-10-18
    ### Added
    1. Compatible with Magento 2.2

2.0.1:

  • Compatible with Adobe Commerce (on-prem) : 2.1
  • Compatible with Magento Open Source : 2.1
  • Stability: Stable Build
  • Description:

    ## [2.0.1] - 2017-07-18
    ### Added
    1. Improve speed, interface.
    2. Add/Update messages when error occurs.
    3. Fix some bugs.

2.0.0:

  • Compatible with Magento Open Source : 2.1
  • Stability: Stable Build
  • Description:

    ## [2.0.0 ] - [2017-04-26]
    1. Allow synchronizing and updating All Contacts from Magento 2 store into Salesforce.
    2. Allow synchronizing and updating All Leads from Magento 2 store into Salesforce.
    3. Allow synchronizing and updating All Accounts from Magento 2 store into Salesforce.
    4. Allow synchronizing and updating All Products from Magento 2 store into Salesforce.
    5. Allow synchronizing and updating All Orders from Magento 2 store into Salesforce.
    6. Allow synchronizing and updating All Campaigns from Magento 2 store into Salesforce.
    7. Allow synchronizing and updating All Data from Magento 2 store into Salesforce.
    8. Allow seeing sync information and sync a single Customer.
    9. Allow seeing sync information and sync a single Product.
    10. Allow seeing sync information and sync a single Order.
    11. Add queue mode.
    12. Allow choosing auto sync or add to queue sync.
    13. Allow checking report of daily requests.
    14. Allow add all Customers, Products, Orders, Invoices, Credit Memos to Queue.

1.0.0:

  • Compatible with Magento Open Source : 2.0
  • Stability: Stable Build
  • Description:

    <p>Release Version 1.0.0 <br /></p>

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

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Q & A

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Reviews

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