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Product Questions Answers

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Overview

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Product Questions Answers for Magento 2 allows your visitors to ask questions about your products from product pages to add an extra slice of information about the product. Customers can ask questions as well as answer them to provide more detailed information about the product. Store admin gets question notification and link to question page via email to your preferred email id. The admin can easily handle and manage the thread to provide more organized information of asked questions.

Customers may have concerns regarding the products they are interested in purchasing so by using features added by the Product Questions Answers extension, they can get solutions directly from sellers or other buyers. There are many extra features such as the facility to make only registered users or visitors ask questions. Also, the admin can add and answer questions directly. Plus, users can rate questions and answers by either liking or disliking to make a conclusive decision.

Store admin can also easily manage the whole section from the backend and provide an answer as well for asked questions. This can also help the admin to get an idea about customers interest in particular related products.

 

Features

Ask Question

The customer asks a question from the product page and admin receives a quick email notification. The admin can manage questions from the backend.

 

Question Form

The admin can enable/disable ask a question form for the frontend and can also configure either only registered customer can submit a question or any user.

 

Assign Multiple Products To Question

It is possible to assign more than one product to the question. The question-answer thread shows up to all assigned products on the frontend product page.

 

Search Question

Customers can search the question by title on the product page to quickly get the answer.

 

Answer Question

Customers can submit the answer to the question. The admin can manage answers from the backend.

 

Answer Form

Store admin can enable/disable submit an answer form for the frontend and can configure either only registered customer can submit an answer or any user.

 

Like/Dislike/Abuse

The customer can like or dislike the submitted answer that helps other users to make a conclusive decision. The admin can see this activity log in the backend and get email notification on reporting the abuse answer.

 

My Account

Customer can see or track their submitted questions and answers from my account tab.

 

Email Notification

When the customer submits a question or answers the admin receives an email notification. On submitting the answer, the questioner receives an email notification if admin enabled the configuration to send an email notification. The admin can change the default email template.

 

Benefits

  • Add question and answer thread for any products using Product Quest Answer extension.
  • Admin can manage the whole thread easily from the backend.
  • Admin can add or remove asked question as well answer them from the backend.
  • Question and answer section can be set either for registered users or visitors as well both.
  • Customers can rate answers simply by like or dislike as well report offensive answers using abuse answer function.
  • Customers can answer questions asked by other customers to create a reliable impression about products.
  • Helps you create a product-specific FAQ section on product pages.

 

Demo

Frontend  |  Backend

YouTube Demo

 

Quality

We are Magento certified experienced developers. Our code is well organized and developed according to Magento rules and guidelines. We are sure that our extensions work perfectly and smoothly.  We offer uncoded source code with complete flexibility to adapt it to your needs within the terms of the license.

 

Contact

If you have any further query regarding this extension, please kindly contact us. We will be happy to help!

Technical Specifications

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Seller profile

Magediary

Seller contact

E-mail

Integrator

Current Version

1.1.3

Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current), 2.2 (obsolete)

Commerce on prem (EE): 2.3 (current), 2.4 (current), 2.2 (obsolete)

Commerce on Cloud (ECE): 2.3 (current), 2.2 (obsolete)

Type

Stable Build

Updated

27 September, 2021

Categories

Extensions, Content & Customizations, Personalization & Experience Management

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.1.3:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Compatibility with Magento 2.4.3
    - Fix the issue with product full width layout
    - Improve coding standard

1.1.2:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.2 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Fixed report abuse submission issue from the my account

1.1.1:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.2 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Fix Answer grid issue if used table prefix
    - Fix multi trigger popup issue

1.1.0:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.2 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Add question search feature
    - Fix backend grid issue on multi-store product name

1.0.0:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Initial release

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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