Powered by Adobe Commerce 2.4.3-p1


Refund Request



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Online shopping becomes more convenient for shoppers to order & return products easily. If the product doesn't meet their expectations or is damaged, they will get a replacement of that product. Sometimes it is not possible to replace or return the ordered product, even if they are not satisfied with the purchased product in the case of service or virtual products. In such cases, refunding customers helps to maintain customer loyalty and turn your customers into happy returning customers. But in default Magento 2, there is no such option using which your customers can make a refund request. 

Refund Request Extension for Magento 2 by MageComp that enables a refund request form in the frontend using which your customers can request for a refund and the admin can process those requests with the backend grid. Using an extension, the admin can set maximum refund days to accept customer refund requests.



  • Backend option to enable or disable the extension. 
  • The admin can set the number of days to show the "Refund Request" button on the frontend to allow them a request for order refund. 
  • After the specified day's passed, the "Refund Request" button gets disabled from the customer’s account section.
  •  Backend option to set email ID on which admin will receive customer refund request emails
  • Also, the admin is free to remove the refund requests which are already processed.


How it Works:

Enable the extension from the Magento 2 backend. Now, enter your email id on which you want to receive refund requests and set maximum days to accept refund requests from your customers. Moreover, you can also set a custom email template and sender if needed. Now, your Magento 2 store is ready to accept refund requests from your store customer.


Have a Look at Our Live Extension Demo:




 Have a Technical issue with our Extension? We are here to Help! - Submit a Ticket 

Technical Specifications

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Seller profile


Seller contact



Current Version


Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete)

Commerce on prem (EE): 2.3 (current), 2.2 (obsolete)

Commerce on Cloud (ECE): 2.3 (current), 2.2 (obsolete)


Stable Build


05 October, 2021


Extensions, Customer Support

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE


Installation Guides

User Guides

License Type

Open Software License 3.0 (OSL-3.0)


Privacy Policy

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.2 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Compatibility with Latest Magento 2.3.X Version


  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Compatible with Latest Magento 2.3.x


  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Initial Release


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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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