Refund Request



Magento Platform
Open Source (CE)
2.0, 2.1, 2.2, 2.3

Tech Specifications

Current Version:
Stable Build
22 March, 2019
Extensions, Customer Support
Supported Browsers:
Chrome Linux: 42, 43, 44 Mac: 39, 44 Windows: 39, 40, 42, 43, 44 Firefox Linux: 31, 38, 39, 40, 41 Mac: 31, 38, 39, 40, 41 Windows: 31, 38, 39, 40, 41 Opera Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Safari Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Edge Windows: 42 IE Windows: 10, 11, 8, 9
License Type:
Open Software License 3.0 (OSL-3.0)


Refund Request Extension for Magento 2 by MageComp allows store customer to raise a refund request from their account section.  

Other Extensions by MageComp


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Online shopping becomes more convenient for shoppers to order & return products easily. If the product doesn't meet their expectations or is damaged, they will get a replacement of that product. Sometimes it is not possible to replace or return the ordered product, even if they are not satisfied with the purchased product in the case of service or virtual products. In such cases, refunding customer helps to maintain customer loyalty and turn your customers into happy returning customers. But in default Magento 2, there is no such option using which your customers can make a refund request. 

Refund Request Extension for Magento 2 by MageComp that enables a refund request form in the frontend using which your customers can request for a refund and the admin can process those requests with the backend grid. Using an extension, the admin can set maximum refund days to accept customer refund requests.



  • Backend option to enable or disable the extension. 
  • The admin can set the number of days to show the "Refund Request" button on the frontend to allow them a request for order refund. 
  • After the specified day's passed, the "Refund Request" button gets disabled from the customer’s account section.
  •  Backend option to set email ID on which admin will receive customer refund request emails
  • Also, the admin is free to remove the refund requests which are already processed.


How it Works:

Enable the extension from the Magento 2 backend. Now, enter your email id on which you want to receive refund requests and set maximum days to accept refund requests from your customers. Moreover, you can also set custom email template and sender if needed. Now, your Magento 2 store is ready to accept a refund requests from your store customer.


Have a Look at Our Live Extension Demo:




 Have a Technical issue with our Extension? We are here to Help! - Submit a Ticket 

Release Notes

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  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Compatible with Latest Magento 2.3.x


  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Initial Release


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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