Order On WhatsApp



Magento Platform
Open Source (CE)
2.0, 2.1, 2.2, 2.3

Tech Specifications

Current Version:
Stable Build
04 April, 2019
Extensions, Customer Support
License Type:
Open Software License 3.0 (OSL-3.0)


Order on WhatsApp Extension by MageComp lets the store admin resolve customer queries & receive their order using the widely used social media messaging app - WhatsApp. 

Other Extensions by MageComp


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Customers have tons of questions when making purchases or ordering a product online. And they always want to get an immediate response to their queries instead of spending more time talking to customer support or raising a request for assistance. At that time, providing instant support to customer helps store owners dramatically boost the customer experiences as well as increases customer trust & loyalty towards your brand. There are several possible mediums, but WhatsApp is a favorite & widely used cross-platform messaging app lets users get in touch with friends and family by sharing text and media at any time. Apart from sharing, WhatsApp is used by more than 1 billion active users that gives a golden opportunity for the admin to quickly get in touch with customers & receive their orders by resolving their shopping queries.

Order on WhatsApp Extension by MageComp helps the admin to resolve customer queries & receive customer order using Social Media app - WhatsApp. This essential extension helps the admin to build extensive relationships with their store customers by guiding through the whole purchase.


Account & Pricing:

WhatsApp:  To make use of this extension, you need to have WhatsApp account. If you already have one, you can use your existing WhatsApp account else you can Download WhatsApp & sign up. WhatsApp offers completely FREE services to their users for sending & receiving messages.


Optional Bitly Integration:

The extension generates a dynamic link to the Magento store product page that will automatically get restored on click. To prevent generation of long product page URL, you can use Bit.ly API integration which will automatically convert your long product page URL to sweet & tiny link that can be shared via WhatsApp. It's not mandatory to use Bitly services, and the extension can even work flawlessly without enabling Bitly Services. There is no limit on shortening links and you can keep all shortened URLs for forever. But there are some Bitly API limits that you can unblock by upgrading your account to enterprise depending on your usage. To get more information about Bitly Enterprise services your need to raise request on a linked page.

To find your Bitly API details, navigate to your Bitly Account Dashboard > Settings > Advanced Settings > API support.



  • The convenient backend option to enable or disable extension as per need.
  • You can use this extension only for mobile devices if needed. 
  • Backend option to add WhatsApp number and default push message for user convenience.
  • The admin can set 'Order on WhatsApp' button size as per need using the backend option.
  • Option to enable Bitly integration for shortening product page URL.


How it Works:

Once you have integrated this extension, you need to enable it from the store backend. Merely add the admin WhatsApp number and default push message for user convenience. You can tun on optional Bitly integration for shortening product page URL if needed. Once the extension is configured correctly, whenever a user clicks on 'Order on WhatsApp' Button, the user will automatically get redirected to WhatsApp web or app from respective device. By default, the extension will automatically send a default push message to the admin along with product URL.






Have a Technical issue with our Extension? We are here to Help! - Submit a Ticket


Release Notes

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  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Compatible with Latest Magento 2.3.x


  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Stability: Beta Build
  • Description:

    Initial Release


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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