Refund Request extension by MageComp provides your customers with a refund request option in their 'My Account' section to enhance and ease refund requests.
OverviewBack to top
Online shopping becomes more convenient for shoppers to order and return products easily. If the product doesn't meet their expectations or is damaged, they will get a replacement of that product. Sometimes it is not possible to replace or return the ordered product, even if they are not satisfied with the purchased product in the case of service or virtual products. In such cases, refunding customer helps to maintain customer loyalty and turn your customers into happy returning customers. But in default Magento, there is no such option using which your customers can make a refund request.
Refund Request extension for Magento by MageComp enables a refund request form in the frontend using your customer's request for a refund. The admin can process those requests with the backend grid. Using this extension, the admin can set maximum number of refund days to accept customer refund requests.
- Backend option to enable or disable the extension
- The admin can set the number of days to show the "Refund Request" button on the frontend and allows the user to request an order refund
- After the specified day's passed, the "Refund Request" button is disabled from the customer’s account section
- Backend option to set email ID on which admin will receive the customer refund request emails
- Also, the admin is free to remove the refund requests which are already processed
- Admin owns rights to see detailed information of each refund request by making a selection from the backend grid
How it Works:
Enable the extension from the Magento backend. Now, enter your email id on which you want to receive refund requests and set maximum days to accept refund requests from your customers. Moreover, you can also set custom email template and sender if needed. Now, your Magento store is ready to accept a refund requests from your store customer.
Have a Look at Our Live Extension Demo:
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Release NotesBack to top
- Compatible with Open Source (CE) : 1.3 1.4 126.96.36.199 1.4.2 1.5 1.6 1.6.1 188.8.131.52 1.7 1.8 1.8.1 1.9 1.9.1 1.9.2 1.9.3 1.9.4
- Stability: Stable Build