Order Comments

Order Comments

Compatible With: Community 2.0, 2.1, 2.2

Tech Specifications

Current Version:
Stable Build
21 November, 2017
Extensions, Payments & Security, Checkout Enhancements
License Type:
Open Software License 3.0 (OSL-3.0)


This extension allows customers to add comments while placing orders, which the admin can see on the order page in the admin area.

Other Extensions by MageArray


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Listen and learn! Improve your customer's buying experience by allowing customers to leave comments on their orders.With an assumption that good, quality service is your aim. One way of improving a competitive advantage is to offer a great shopping experience. Allow your customers add comments about their order or instructions and special requests when they are placing an order in your store. It could be beneficial to you too, as it helps you to understand your customers’ online shopping behavior and needs.

This extension will add a comment box at checkout, where customers can insert their comments, instructions or special requests for that particular order and admin will able to see it on the order page in the admin area. Take care of it and give customers a better shopping experience.



  • Allows customer to add a special note/message/comment or instruction while placing an order.
  • Admin can see the special note/message/comment entered by the customer on the order detail page in admin area


FAQ - Common questions about the order comments module

Question:- How customer order comments work?
Answer:- This extension will add a comment box at checkout page where a customer can add comments, instructions or special notes for the order and admin will able to see it in order page (admin area) and take care of it.

Question:- Can a customer add order comment per item?
Answer:- No, a customer can not add order comment per item. A customer can add only one comment per order.

Question:- Can we display order comment in order e-mail?
Answer:- Yes, but you need to add {{var order.getOrderComment()}} into order email template.

Question:- Where admin can see that order comment?
Answer:- Admin can see order comment on order view page.

Question:- Can I run this on my staging or development site, too?
Answer:- Yes, you can use this module for your staging or development website.



Release Notes

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  • Compatible with CE: 2.1 2.2
  • Stability: Stable Build
  • Description:

    Get order comment into API response of get order
    Magento Version 2.2 Compatibility


  • Compatible with CE: 2.0 2.1
  • Stability: Stable Build
  • Description:

    Version 1.0.0
    -Initial Release
    Version 1.0.1
    - Performance Improvement, Magento Version Compatibility
    Version 1.0.2
    - Different Payment Method Compatibility
    Version 1.0.3
    - Bug Fixes, Add order comment in Sales > Order Grid


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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