Product Questions Answer

We all know that the eCommerce industry is booming now and there is no doubt that to earn customer’s trust, every store owner needs to configure all the must-have eCommerce features. We live in a world, where every customer looks for complete information about the product before purchasing. They try to find out every detail about the product on product pages and if in case they have any queries they try to write a question to admin or find in the frequently asked question.

But an optimized solution to this is MageAnts Product Question and Answers Extension where store admins are allowed to arrange a separate section of questions and answer for their products. Using these, customers can ask there any query regarding products to the admin and view the admin response to their queries. In this way, the admin will be able to know about the products customers are interested in. Additionally, customers can also like or dislike the admin responses.

Key Features:

Questions & Answers

• Admin can manage the questions from the back end admin panel
• Customers can ask question regarding products from the product page
• Admin is allowed to enable/disable the question form using the admin panel
• Admin can even configure the answer form for the front-end users, where visitors can also answer the questions asked.
• Customers can submit their answers using the answer form from the frontend.

Question & Answers Sorting

• There might be a case where customers find it difficult to search the questions that they are looking for. So to deal with this concern, this extension allows one to look and search for the question they required.
• By using the given search box, customers can easily find the particular questions by simply typing the keywords or some characters and get the search result automatically.
• To make it more user-friendly, this extension also provides a sorting feature.

Questions Rating

• This functionality allows customers to rate in terms of like or dislike the answers/responses of the questions asked. 
• These likes or dislikes will help other customers to decide and get the product details easily.

Interface Settings

• Admin can easily manage the number of questions and answers to be displayed on the product page. 

Email Templates

• Admin will receive email notifications whenever a customer submits their questions, and even the customer who asked will also receive an email notification on submitting the answer. 
• In addition to this, the admin can manage and customize the email settings from the back end admin panel as needed, including email subject, email template code, and even email CSS.

reCAPTCHA Support

• Admin can enable/disable captcha from the back end admin panel to add it to the question form.
• Adding this captcha to the question form will increase the website security level and help to protect the website from bot attacks.

User Friendly

• The easy search and sorting feature makes the website more user-friendly.
• In addition to this, the MageAnts Product Questions & Answers extension is mobile-friendly too.
• With this extension configured to your website will help your customers to trust your brand, increase sales and improve the conversion rates of your store.

Full Feature List:

• Allow Customer/Guest to ask a question to admin on his product from the product page.
• Customize the design & user interface for question pages.
• Easy to search and sort the questions
• To avoid spam questions, admin can add Google reCAPTCHA with the question form.
• Set custom transactional email template from admin.
• Well-organized question category page.

Demo

Frontend | Backend

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