OverviewBack to top
To manage the orders with pending payments, no payments failed payment status, or even offline payment increase the efforts of store admin to manage such orders manually and even make this task more difficult to handle. Additionally, stores with offline payments increase the chance of having fake orders but as we know that each order placed will be counted in the product quantity decrease. So this results in the product getting out of stock easily. However, to eliminate such task these types of orders needs to be canceled automatically.
Auto Cancel Order for Magento 2 by MageAnts is one of the must-have extensions for Magento stores to schedule an automatic cancellation of all pending orders and simply re-stock the product of the canceled order. This will be time-saving for admin and also save him from managing such orders manually.
Automatically Cancel Orders After a Specific Date
As the name suggests “Auto Cancel Order”, this extension allows store admin to cancel the customer's order automatically after the specific date if the customer abandons payment, or in case of pending payment. Because due to such pending orders items get out of stock so admin can auto-cancel such orders and after cancellation, the inventory gets updated and items get restocked automatically.
Order Cancellation Based on Order Status
Easy for admin to cancel the orders based on order status. Store admin just needs to select the order status directly from the backend admin panel for the order cancellation. As a result, the orders having selected status (Pending or Pending Payment) will be canceled automatically.
Supports Different Payment Methods
One of the key features of the Auto Cancel Order for Magento 2 extension is that it supports various payment methods. So store admin can set automated time for each payment method and after the specific time pending orders with various payment methods can be canceled.
Display history of Canceled o
This extension enables admin to view the log or we can say track the history of all the canceled orders in a grid view. Even customers can also view their canceled orders in “My Orders” Page.
Full Feature List:
- Pending payment orders or pending orders will automatically be canceled after a specific time.
- Automatically restock the items of the canceled orders
- Order Management process gets ease for admins using the back end panel.
- When the order gets canceled, an admin will receive the order cancellation email automatically.
- Customers will also receive a successful order cancellation mail.
Technical SpecificationsBack to top
Magento platform compatibility
Open Source (CE): 2.3 (current), 2.4 (current)
Commerce on prem (EE): 2.3 (current), 2.4 (current), 2.2 (obsolete)
21 April, 2021
Extensions, Content & Customizations, Personalization & Experience Management, Product Content
Quality ReportBack to top
All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release NotesBack to top
- Compatible with Open Source (CE) : 2.3 2.4
- Compatible with Commerce on prem (EE) : 2.2 2.3 2.4
- Stability: Stable Build
Compatible CE 2.4.0, 2.4.1, 2.4.2
Compatible EE 2.4.0, 2.4.1, 2.4.2
- Compatible with Open Source (CE) : 2.3
- Compatible with Commerce on prem (EE) : 2.2 2.3
- Stability: Stable Build
Compatible with CE: 2.3
Compatible with EE: 2.2,2.3
Stability: Stable Build
Current version number: 2.0.1
SupportBack to top
The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.Contact Vendor