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Product Questions & FAQ

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Overview

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Customers ask questions only when they want to purchase a product or already purchased the product. You can ensure that the product is the perfect fit for them right from the product page by integrating Mage Delights’ Product Questions & FAQ extension for Magento 2.

Product Questions & FAQ extension for Magento 2 closes the information gap that customers would find on the product page by allowing them to search the answers from FAQ using keywords or tags. Hence FAQ block on every product page aids in creating comprehensive knowledge-base for users. In Product Questions & FAQ for Magento 2, the Admin can customize the look and feel of the FAQ section using different custom options and animation effects. Various notifications for admin and customers help them maintain a long-lasting relationship which in turn increases customer satisfaction.

 

Key Features

  • Multiple layout options for FAQ category page
  • Custom-made user interface
  • Most frequently asked questions’ block on the generic FAQ page
  • Social media sharing link and author information on the question detail page
  • Create dedicated pages for each category of generic FAQ
  • Create a tab of FAQ on each product page
  • Search the FAQ using content, tag or keywords
  • Different visual effects and icon for each question

 

Highlights

  • Easy Access To Product Questions And Answers On The Product Page:  When product details are not enough to answer all queries related to products, then customers can view the Q&A section to read more details about the product on the product page itself. 
  • Social Sharing And Like/Dislike Options:  Customers can share questions with the answers on their social media and also can give their views by clicking like or dislike buttons. 
  • Instant Search:  Users can write the keywords and the Magento 2 Product Questions extension will automatically select all the Q&A includes that word (i.e. auto-suggestions FAQ). Also searching questions from given tags is possible which makes search narrow and more efficient. 
  • Custom Design Of Faq User Interface:  Plenty of customization options are available in admin to customize the layout, font size, font color, background, background on click, question title border-radius, border width and many more. This helps to create an FAQ interface that matches the store theme. 
  • Animations And Icons To Display For Question And Answers:  Product Questions extension for Magento 2 offers various animation effects for the Q&A to get displayed while readers open the answers. Different icons can be displayed with the questions that can be set from the admin. 
  • Create Unlimited Categories For Faq:  In FAQ extension for Magento 2, store admin can create the N number of categories for the FAQ, and assign the questions and answers to the products from Magento panel at the back-end to display Q&A in a FAQ category or general FAQs list.
  • Multiple Layout Options For Faq Categories:  In  FAQ extension for Magento 2, different views of FAQ makes it really easy for admin to select the one which matches the user interface of the store and for customers admin would have various options to display product questions and answers on generic category pages. Views are category grid view/ list view and category with questions grid view/list view. 

 

Benefits

  • Customers get complete information on the product page about the product & Service
  • SEO optimized FAQ pages improve the traffic volume
  • User-friendly layout holds the customers' attention
  • Animation effect adds an extra layer to FAQ to hold customer attention
  • Uplift the conversion rate and revenue
  • Save time and efforts of the Ecommerce store support team

 

Demo

 Store Front  |  Admin Panel 

 

User Manual

 

Support

Visit  http://support.magedelight.com to raise a support ticket. Please find the support terms here.

Product Questions & FAQ  is a product by MageDelight

Technical Specifications

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Seller profile

MageDelight

Seller contact

E-mail

Current Version

2.0.9

Adobe Commerce platform compatibility

Open Source (CE): 2.4 (current), 2.3 (obsolete)

Commerce on prem (EE): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)

Commerce on Cloud (ECE): 2.4 (current), 2.2 (obsolete), 2.3 (obsolete)

Type

Stable Build

Updated

22 September, 2022

Categories

Extensions, Content & Customizations, Personalization & Experience Management

Documentation

User Guides

License Type

GNU General Public License 3.0 (GPL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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2.0.9:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Stable Release

2.0.7:

  • Compatible with Open Source (CE) : 2.4
  • Compatible with Commerce on prem (EE) : 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3
  • Stability: Stable Build
  • Description:

    Stable Release

2.0.6:

  • Compatible with Open Source (CE) : 2.3
  • Compatible with Commerce on prem (EE) : 2.2 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    Stable Release

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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