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Kommunicate Chatbot and Live Chat

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Overview

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Kommunicate Chatbot and Live Chat is the extension for Magento 2 stores that helps to improve customer shopping experience by providing a chatbot + human agent based Live chat support. 

Kommunicate enables you to talk to your website visitors easily through live chat and chat-bots. You can create your custom bots using our chatbot builder – Kompose or add any Dialogflow, Amazon Lex, or custom-made chatbots to your website using the live chat plugin.

Your website visitors will see the floating chat icon on their website, clicking on it the user can interact with the chatbot and the support agent, ask their queries for the product listings,  purchases, or any other complains, suggestions, etc that they might have.

 

Features

  • Codeless Chatbot builder: You can build a custom WordPress Chatbot without any coding.
     
  • Chatbot Templates: You can choose a pre-built Chatbot from our gallery and kick start your customer support automation.
     
  • Smart Rich Messaging: You can use a plethora of rich messaging templates in your Live Chat to provide a smoother experience for your users.
     
  • Codeless Chatbot integration: Integrate your Chatbots from major bot builder platforms such as Dialogflow ES & CX, Amazon Lex, IBM Watson, and deploy them in your Live Chat widget.
     
  • Chatbot analytics: Analyze and optimize your Chatbot performance with the help of advanced analytics.
     
  • Social media platforms integration: You can integrate your WordPress Chatbot with multiple platforms such as Facebook, WhatsApp, Line.
     
  • Conversation Auto-Resolve: Automatically resolve the Live Chat conversations where users have not replied after a set time.
     
  • Seamless Chatbot to human handoff: If your bot fails to answer your customer queries, then it will be automatically handed over to your human agent.
     

Demo links

Click here to see demo of how the Kommunicate chatbot will appear in your website

 

Support links

Support

Documentation

Website

Technical Specifications

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Seller profile

Kommunicate (Intentive Inc)

Seller contact

E-mail

Integrator

Current Version

1.0.0

Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current)

Type

Stable Build

Updated

01 September, 2021

Categories

Extensions, Customer Support, Live Chat

Documentation

Installation Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.0:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    This is Kommunicate Livechat module version 1.0.0

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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