social-messenger-icon.jpg

Social Messenger
M2

TOTAL:
$49.99

Compatibility

Magento Platform
Open Source (CE)
2.0, 2.1, 2.2
Extends Page Builder
N/A

Tech Specifications

Seller:
Integrator:
Current Version:
1.0.0
Type:
Stable Build
Updated:
11 March, 2019
Categories:
Extensions, Customer Support, Live Chat
License Type:
GNU General Public License 3.0 (GPL-3.0)
Policy:

Overview

Social Messenger extension integrates Facebook messenger with the Magento 2 store to provide live chat support to the customers.

Other Extensions by Knowband

Overview

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Social Messenger is a feature-rich module which allows the store admin to integrate Facebook messenger on the website front end. FACEBOOK MESSENGER is a free messaging platform that can be used to connect with people. By using the Facebook Messenger the store admin can provide live support to the customers. 

In order to integrate Facebook Messenger to the Magento 2 store, the admin needs to configure the Facebook app id and page id. After configuring the extension, the store admin can customize the look and feel of the messenger according to the website theme. This extension helps to build a strong relationship with the customers and also offers a better store experience by resolving the customer’s concern at the least time. The store admin can improve sales and customers trust by offering live chat support on the website. 

 

Account and Pricing:

A separate Facebook Account is required to use this extension. There is no additional fee to create the Facebook Account. After the account creation, the admin needs to generate the Facebook app ID and Page ID to configure the extension. 

The front-end users must have a Facebook account to use the live chat feature. Customers can create a Free Facebook account from here. 

 

Business Value:

  • By using this Facebook Messenger module, the store admin can offer live chat support to the customers.
  • The store owner needs to generate the Facebook app id, page id to configure the Social Messenger module. After completing the setup you can easily manage the chat support.
  • The admin can also set the look and feel of the messenger chat option for displaying it more attractive and eye-catchy.
  • Admin can resolve the customer’s concerns and boost the sales by increasing the customer’s confidence in the store.
  • The admin can build customer relationship easily by offering best in class support.
  • The online seller can communicate with the customers directly and resolve customer’s issues without any delay.

 

Advantages for the Customers:

  • The customers can easily communicate with the support team to get resolved their issues, queries, and confusions.
  • The customers can get faster and better solution to their concerns.

 

Features:

  • It is very easy to install, configure and use this Social Messenger module.
  • By using this Facebook Messenger and Live Chat module, the store admin can integrate Facebook social messenger on the website front-end.
  • The online seller can incorporate Facebook messenger on the website just by entering the Facebook app id and Facebook page id from the admin interface.
  • The store owner can also change the messenger theme color according to the website theme.
  • The admin can select the pages on which he/she wants to display this chat option. 
  • The admin can show the messenger after some delay or at the same time on page load.
  • There is no need to change even a single line of codes for showing social messenger on the website. 
  • This Facebook Messenger and Live Chat extension offers a user-friendly interface.
  • This module is multi-lingual and SSL compatible.
  • The online store owner can also set different greeting messages for the logged-in and logged-out customers. 

 

Demo Links:

Front Demo 

Admin Demo

 

Video: 

 Watch Video 

Release Notes

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1.0.0:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Initial Release

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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Reviews

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