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Overview
Back to topSituations may arise, where the customers might face difficulties during the checkout process or in the "My Account" section. Customers need your assistance in such a state of affairs. Now the E-commerce vendors have a quick and smart solution to monitor the problems within a specific customer’s account.
This extension grants the admin the authority to log into a customer's account in one click without using their password or changing the authentication input. After getting access to the customer's account, the admin can conduct tests and solve any issues from the "My Account" section.
Features
- Admin can effortlessly log in to any customer account, without authentication to detect and fix issues the customer has.
- Admin can restrict permissions for other admin users to log in as a customer in order to avoid unauthorized use.
- Allows admin to easily enable or disable this extension whenever required.
- Admin can now quickly and easily log in as a customer with just one click from
- Customers grid
- Customer edit
- Orders grid
- Order view
- Invoices grid
- Invoice view
- Shipments grid
- Shipment view
- Credit memos grid
- Credit memo view
Documentation
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
1.0.4
Magento platform compatibility
Open Source (CE): 2.3 (current), 2.1 (obsolete), 2.2 (obsolete)
Commerce on prem (EE): 2.3 (current), 2.1 (obsolete), 2.2 (obsolete)
Type
Stable Build
Updated
29 May, 2020
Categories
Extensions, Content & Customizations, Personalization & Experience Management
Documentation
License Type
Open Software License 3.0 (OSL-3.0)
Policy
Quality Report
Back to topAll tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.0.4:
- Compatible with Open Source (CE) : 2.2 2.3
- Compatible with Commerce on prem (EE) : 2.2 2.3
- Stability: Stable Build
-
Description:
- Remove html from the backend tab title
1.0.3:
- Compatible with Open Source (CE) : 2.1 2.2
- Compatible with Commerce on prem (EE) : 2.1 2.2
- Stability: Stable Build
-
Description:
- Improve coding standard
- Add dependency
1.0.2:
- Compatible with Open Source (CE) : 2.1 2.2
- Stability: Stable Build
-
Description:
- Fix default config node
1.0.1:
- Compatible with Open Source (CE) : 2.1 2.2
- Stability: Stable Build
-
Description:
1.0.1
Enhancements:
- Update menu
1.0.0
Initial release
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.
Contact Vendor