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Customer Registration Reminder & Cleanup



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JaJuMa Customer Registration Reminder & Cleanup is a valuable improvement to your Magento customer account management with Hyvä Themes as well as with Luma frontend that allows you to automatically

  • Send a confirmation reminder email to unconfirmed customer accounts (X days after registration)
  • Delete unconfirmed customer accounts
    (Y days after registration)

With the confirmation reminder email, you get a new touchpoint with potential customers. Reach out to those unconfirmed accounts and turn them in confirmed and active customers.
Don't lose customers anymore just because they forget to confirm their account.

Of course, some customer accounts will remain unconfirmed even after a reminder email. Those might be e. g. accounts with typos in their email or fake customer accounts created by spam customer registration.
With the automatic cleanup function provided by Customer Registration Reminder & Cleanup, you can now get rid of these accounts that otherwise just bloat up your database and may cause wrong reportings and statistics.

Or want to avoid spam customer registrations in the first place?
Take a look at our Honey Spam Anti-Spam solution that will protect your store against fake customer registrations and other spam reliably.

Both, the customer reminder email and the customer account cleanup can be run fully automatically, and regularly via configurable cronjob.
But our extension also comes with a command-line interface (CLI) that allows you to run both functions manually whenever needed or for testing.

For monitoring and tracing the extensions activities, all reminded and all deleted customers will be logged in a log file.
And of course, you can also filter and sort your customer account grid in the backend for customer accounts that have already received a reminder email.

With this module, you get a great solution that provides a chance to improve your marketing, user engagement, and customer interactivity. 

Business Value & Feature Highlights

  • 100% Automated Solution & Easy To Use
    Setup once and forget and let it do the work for you
  • Customer Registration Reminder
    to remind unconfirmed customer accounts to confirm their account
  • Customizable E-Mail Template
    for your registration reminder email
  • Delete Old Unconfirmed Customer Accounts
    to cleanup your database and for having more accurate reporting and statistics
  • Increase Customer Base
    by turning unconfirmed customers into confirmed & active customers 
  • Increase Customer Engagement
    by motivating "lost" customers to come back to your store 
  • Increase Customer Interaction
    by introducing a new customer touchpoint & marketing opportunity 
  • Improved Customer Account Management
  • Clean Customer Account Database
    avoid bloating up your database with dead accounts
  • More Accurate Data  
    for Customer Account Reporting and Statistics
  • All Extension Activity Can Be Tracked and Monitored
    via Log Files & In Customer Account Grid
  • Command Line Interface (CLI)
    included for your convenience, run each task manually if needed or for testing
  • Quality Extension Developed following Magento Coding Standards and with security in mind

Customer Registration Reminder

Send a reminder email to customer accounts 

  • that are still unconfirmed X days after the registration
  • optionally excluding accounts registered before a certain date
  • with a customizable email template
  • automatically by a cron job, 
    • at a configurable time, 
    • daily, weekly or monthly

For monitoring reminders being sent, a new customer attribute “Reminder Set” is set to “Yes” that can be used as a sort and filter option in the customer grid in the backend to identify those accounts that have received the reminder email.

The email template to be used for the customer registration reminder is customizable.

Cleanup Customer Accounts

Delete customer accounts

  • that are still unconfirmed X days after the registration
  • automatically by cronjob,
    • at a configurable time,
    • daily, weekly or monthly


For monitoring the extensions activities, reminders sent as well as deleted customer accounts are logged in separate log files.

Command Line Interface 

Both, the registration reminder email as well as the customer cleanup, can be triggered manually from the command line if needed.
This can also be useful when testing.


Additional Information

Deutsch / German: 

Weitere Infos zu Honey Spam Anti-Spam finden Sie auf unserer Extension Homepage:
Über JaJuMa Customer Registration Reminder & Cleanup für Magento 2

English / Englisch:

Further info about Honey Spam Anti-Spam may be found on our extension homepage:
About JaJuMa Customer Registration Reminder & Cleanup for Magento 2

Extension Demos:

See Demo with Magento Luma Theme

See Demo with Magento & Hyvä Theme

Technical Specifications

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Seller profile

JaJuMa GmbH

Seller contact


Current Version


Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current)

Commerce on prem (EE): 2.3 (current), 2.4 (current)

Commerce on Cloud (ECE): 2.3 (current), 2.4 (current)


Stable Build


08 June, 2022


Extensions, Marketing, Email Marketing, CRM, Marketing Automation

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE


User Guides

License Type

MIT License (MIT)


Privacy Policy

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Updated: Menu & Description


  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Initial Release


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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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