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Order Manager

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Overview

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IWD's Order Manager extension provides an effective and efficient way for merchants to manage their Magento orders. In the event, for example, a customer would like to change their shipping address or billing address then the Order Manager would permit merchants to quickly apply these order modifications without having to delete the original order and create a new order.

By permitting you to modify the information in the order, you will reduce the time required to resolve the customer's request. Additionally, your customer satisfaction will be increased as you will not have to recreate orders and notify the customer about new order creation. Updating an order & customer information: With the Order Manager merchants are able to specify which orders are able to be modified depending on the specific order statuses. For example, orders with the status "Suspected Fraud" cannot be modified.

 

Features:

 Merchants can change the following:

  • Order status
  • Customer email
  • Customer group
  • Customer name (first & last)
  • Change customer assigned to order 

 

Updating 

With the Order Manager merchants are able to modify the shipping and payment details for an order:

  • Payment address
  • Shipping addresses 

 

Deleting

With the Order Manager, you are able to specify which orders are able to be deleted depending on the specific order statuses. For example, orders with the status "Pending" cannot be deleted. Merchants are able to Delete orders.

Technical Specifications

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Seller profile

IWD Agency

Seller contact

E-mail

Integrator

Current Version

4.0.1

Magento platform compatibility

Open Source (CE): 2.0, 2.1, 2.3

Commerce on prem (EE): 2.0, 2.1

Type

Stable Build

Updated

25 September, 2020

Categories

Extensions, Shipping & Fulfillment, Order Management (OMS)

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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4.0.1:

  • Compatible with Open Source (CE) : 2.3
  • Stability: Stable Build
  • Description:

    Compatibility with Magento 2.3

2.6.2:

  • Compatible with Open Source (CE) : 2.1
  • Compatible with Commerce on prem (EE) : 2.1
  • Stability: Stable Build
  • Description:

    Code refactoring

2.6.1:

  • Compatible with Open Source (CE) : 2.1
  • Compatible with Commerce on prem (EE) : 2.1
  • Stability: Stable Build
  • Description:

    2.6 - Integrated Authorize.net CIM (manage Authorize.net CIM transactions automatically) - Add admin name for order comments - Authorize.net CIM fetch transactions info - Minor Authorize.net CIM bugs - Minor Order Manager bugs - Code refactoring 2.0 - Delete an order from the order page - Delete orders from the orders grid - Edit an order's status from the order page - Edit an order's status from the orders grid - Edit an order's customer info - Edit the shipping address - Edit the payment address

2.6.0:

  • Compatible with Open Source (CE) : 2.1
  • Compatible with Commerce on prem (EE) : 2.1
  • Stability: Stable Build
  • Description:

    2.6
    - Integrated Authorize.net CIM (manage Authorize.net CIM transactions automatically)
    - Add admin name for order comments
    - Authorize.net CIM fetch transactions info
    - Minor Authorize.net CIM bugs
    - Minor Order Manager bugs
    - Code refactoring


    2.0
    - Delete an order from the order page
    - Delete orders from the orders grid
    - Edit an order's status from the order page
    - Edit an order's status from the orders grid
    - Edit an order's customer info
    - Edit the shipping address
    - Edit the payment address

2.2.2:

  • Compatible with Open Source (CE) : 2.0 2.1
  • Compatible with Commerce on prem (EE) : 2.0 2.1
  • Stability: Stable Build
  • Description:

    Magento 2 Release
    - Edit order status & state
    - Change order status from order grid
    - Edit store view
    - Edit order creation date
    - Edit order customer information
    - Edit address for customer account
    - Edit shipping method
    - Update shipping method after related changes in order
    - Edit payment method
    - Update payment method after related changes in order
    - Delete order
    - Delete an invoice
    - Delete a credit memo
    - Delete a shipment
    - Log information about order edit
    - Allow to change customer information from order
    - Allow to reassign order to another customer
    - Fix issues with tax recalculation
    - Added translation file
    - Refactored source code for optimal performance

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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