Compatibility
Tech Specifications
Overview
Compatible with PSD2 Strong Customer Authentication (3DS v2) requirements. Ingenico ePayments is a certified payment processor, active worldwide & with more than 20 years of experience.
Other Extensions by Ingenico ePayments
Overview
Back to topIMPORTANT: This payment plugin is deprecated, but not obsolete. This means that while the plugin may still be used and is compliant with PSD2/SCA, it will no longer be updated by Ingenico ePayments at a later stage. This module should ONLY be used by EXISTING CUSTOMERS. NEW shopping cart customers of Ingenico should use our NEW extension. Our new extension currently will not support the migration of settings and token, so it's important that existing customers only use this extension. For more information, please visit our support site.
*****This extension is only compatible with the Ogone platform. For the Global Collect Connect extension, please see our Ingenico ePayments Global Collect Connect extension.
__________________________________________________________________________________________________________
Ingenico ePayments is the online and mobile commerce division of Ingenico Group. We connect merchants and consumers, enabling businesses everywhere to go further beyond today’s boundaries and creating the future of global commerce. As industry leaders since 1994, our innovative spirit drives us forward across all channels. We are the trusted partner of over 65,000 small and large merchants who rely on us to make payments easy and secure for their customers. With advanced data analytics, fraud management solutions and cross-border commerce expertise, we help merchants optimize their business and grow into new markets around the world.
Ingenico’s payment extension for Magento enables merchants to accept online payments from customers all over the world. Whether you are a startup, a medium-sized company or a large corporate business, our solutions are designed to help you grow in your home markets and beyond. Our payment extension is built and designed for Magento 2. It is free and regularly updated.
Account & Pricing
The Ingenico extension for Magento is free and regularly maintained. To accept payments through Ingenico, an account with Ingenico ePayments is required. Fees incurred by the merchant for processing payments will depend on country, currency and payment method mix.
We offer several packages. Contact us today to receive a personalized offer designed around your needs!
Benefits
- Monitor, manage and reconcile payments from the Magento Admin Panel
- Dynamically add additional payment methods to boost conversion by letting customers decide how they want to pay in each country
- Improve conversion and offer a 1-step checkout experience in your own look and feel while reducing your PCI Compliance efforts
- Benefit from our enhanced fraud detection tools
- Get support in 5 languages: English, German, French, Dutch and Italian
Security & Conversion At Checkout
Why choose between more security and more conversion when you can have both? Our Magento extension is designed with FlexCheckout technology. The card payment data form is displayed through an iframe. The sensitive payment data is directly captured on our secure servers. Therefore,
- you control the look and feel of your payment page;
- you benefit from a fully PCI-compliant solution because you don’t have to store the sensitive card data;
- you maintain the payment page in your branding. Ingenico ePayments is completely invisible in the payment process;
- you benefit from a seamless integration for various checkout scenarios including One Page Checkout;
All major credit card brands (VISA, MasterCard, American Express, Diners) are supported.
Features
- Origin verification based on the SHA verification
- 1-step checkout for credit cards
- PCI compliant template handling
- Multiple/Partial captures/refunds
- Accept payments by mail or telephone (MOTO)
- Send reminder mail with link to the payment page
- Display fraud result in order
- Improve fraud detection through device fingerprinting
- Credit/Debit card split
- Dynamically add payment methods
- Advanced fraud detection support
Supported Payment Methods
The payment methods listed below are supported. This list is non-exhaustive and regularly updated.
- Credits cards: Visa, MasterCard, American Express, Diners Club International, JCB, AirPlus International, UATP
- Debit cards: Maestro, Carte Bleue, Bancontact/Mister Cash, Dankort
- Online banking: iDEAL, SOFORT Banking, giropay, PostFinance, ING Home’Pay, Belfius Direct Net, KBC/CBC, EPS
- e-wallets, prepaid & gift cards: PayPal, Paysafecard, mpass, Intersolve, Ping Ping, Privilège, Masterpass
- Direct debit: ELV, BillPay, Eenmalige Machtiging
- Invoice: BillPay, AfterPay, bank transfer
- Online consumer credit: 1euro.com, Cofinoga, Aurora
- Installment: Klarna
Security & Compliance
Ingenico ePayments is a Payment Card Industry Data Security Standard (PCI-DSS) certified organisation. We ensure that the payment data of your customers and buyers are safe. All merchants are required to be PCI-compliant. Known PCI levels for Ingenico plugins are PCI SAQ-AEP or PCI SAQ-A. Learn about PCI compliance on our support site.
Sensitive payment data are never stored on merchant websites. Customers are always redirected and data is transmitted to Ingenico's servers during payment.
Documentation
Documentation can be found on this website.
Support
The FAQ for the module can be found here: http://ingenico.support.netresearch.de/support/solutions
In case you can't find the solution in the FAQ, please contact our support team
Release Notes
Back to top3.5.2:
- Compatible with Open Source (CE) : 2.2 2.3
- Compatible with Commerce using on prem (EE) : 2.2 2.3
- Stability: Stable Build
-
Description:
(!) Due to Marketplace issues with the direct pre-version 3.5.1 won't be released. This new version 3.5.2 will follow up to the current available 3.5.0.
Release notes
Added
- PHP 7.3 compatibility
Fixed
- error during opening the payment section
- switching payment method on retry page
3.5.0:
- Compatible with Open Source (CE) : 2.2 2.3
- Compatible with Commerce using on prem (EE) : 2.2 2.3
- Stability: Stable Build
-
Description:
<b>Added</b>
<ul>
<li>additional parameter transmission for inline credit card handling to support 3ds v2 / PSD2</li>
<li>ability to transfer additional parameters to support B2B payments for OpenInvoiceNL with AfterPay</li>
</ul>
<b>>Fixed</b>
<ul>
<li>fatal error issue on postback feedback endpoint</li>
<li>fix styling problems in payment services configuration on smaller displays</li>
<li>wrong version number displayed in payment services config</li></ul>
3.4.0:
- Compatible with Open Source (CE) : 2.2 2.3
- Compatible with Commerce using on prem (EE) : 2.2 2.3
- Stability: Stable Build
-
Description:
Added
- clarify installation instructions in documentation
- dutch translations
Changed
- Updated parameter length limits to avoid "Parameter length mismatch for validation" errors.
Fixed
- parameter validation on order placement
- Postsale feedback in Mage 2.3
Removed
- Magento 2.1 support
3.3.1:
- Compatible with Open Source (CE) : 2.1 2.2 2.3
- Compatible with Commerce using on prem (EE) : 2.1 2.2 2.3
- Stability: Stable Build
-
Description:
<strong>Added</strong>
<ul>
<li>Compatibility with Magento 2.3</li>
</ul>
<strong>Changed</strong>
<ul>
<li>Updated parameter length limits to avoid "Parameter length mismatch for validation" errors.</li>
</ul>
<strong>Fixed</strong>
<ul>
<li>Fixed issues with incorrect Order status when using Bancontact/Mistercash</li>
<li>Fixed "Order could not be found" on payment retry page for orders with
3.2.1:
- Compatible with Open Source (CE) : 2.1 2.2
- Compatible with Commerce using on prem (EE) : 2.1 2.2
- Stability: Stable Build
-
Description:
Changed
- replace param ORIG with SHOPPINGCARTEXTENSIONID
- credit card and debit card details can now be directly entered in checkout without brand preselection
Fixed
- parameter length missmatch for validation
- Payment methods not loading on retry page in EE
- scope loss upon redirect from external payment provider
Added
- compatibility with OneStepCheckout (https://onestepcheckout.com) extension
- bank transfer will now send and display all necessary information for the transaction to the customer everywhere
- ability to disable automatic address split
- compatibility with orders migrated from Magento 1
3.1.0:
- Compatible with Open Source (CE) : 2.1 2.2
- Compatible with Commerce using on prem (EE) : 2.1 2.2
- Stability: Stable Build
-
Description:
- Features:
- - Automatic cancellation of stale orders: Added configuration option to automatically send payment reminders and delete stale orders.
- - Improved checkout flow: Added a separate payment method for stored aliases, split of inline CC brands into separate method.
- - Overhauled retry page: Retry page now shows more order information and customer actions
- Improvements:
- - Compatibility with Magento 2.2
- - Pre-select single-option country select: When there is only one country available at checkout with Bank transfer method, it will be preselected without the need for the customer to choose.
- - Customer birthdates for OpenInvoice (Klarna) are now requested from the customer on demand during checkout
- - Better error message handling during checkout: Error messages during checkout are now displayed to the customer in readable form and written to the logs
- Bugfixes:
- - Input fields in the checkout are now adjusted to have the same widths
- - Wrong order status when Authorization mode is used: Order status will now be "Pending payment" when it was placed with the Flex Checkout iFrame and payment action was set to "Authorization"
- - Reserved class name "Void" used: The extension now works with PHP 7.1 as expected
- - "Edit cart" on payment retry page clears the quote: The "edit cart" button on the retry page now works as expected
- - Annotation prevents creating WSDL: The extension no longer blocks the creation of the SOAP WSDL
- - Canceled by customer not handled properly: Corders with status 1 (Canceled by customer) are now directly cancelled
2.3.1:
- Compatible with Open Source (CE) : 2.1
- Stability: Stable Build
-
Description:
Fixed issue with orders created in Admin
2.3.0:
- Compatible with Open Source (CE) : 2.1
- Stability: Stable Build
-
Description:
Features
DirectDebit via FlexCheckout
DirectDebit now properly works using the FlexCheckout and Alias manager functionality.
Support for FlexCheckout v2
Implement the new Features of FlexCheckout, enabling custom templates for the Flexcheckout form
Improvements
Hash (#) from OrderIdThe transmitted OrderId is now by default he orders increment id without a hash. The previous behaviour is not changed during upgrade though. If you are updating the extension and want to use the order increment id without a hash as your merchant reference, please contact our support.
Reduce necessary clicks for payment methods using FlexCheckout and Alias managerDirectDebit country selection, preselect empty alias, if necessary
Alias usage on retry pageAllow alias usage on order retry page
Bugfixes
Banktransfer not transmitting brandThe banktransfer payment method failed to transmit the brand selection from the checkout, this is now fixed
Backend strings not translatableSome strings in the backend were not translatable due to wrong syntax, this is now fixed.
PayID not shown for "Existing Ingenico Transaction" methodThe PayID is now properly displayed on the order detail page
Inline Creditcards with 3D-secure lead to alias creationDue to the structure of the feedback 3DS credit cards lead to alias creation in Magento even if the merchant did not choose to provide that feature. This is now fixed.
2.2.3:
- Compatible with Open Source (CE) : 2.1
- Stability: Stable Build
-
Description:
Initial submission
==============
- PCI comliant credit card processing and a wide variety of payment methods
- support advanced fraud detection on Ingenico side, display results in Magento
- follow-up features, to lead initally failed payments to a successful state
- support for Ingenicos hosted tokenization, allowing your customers to save and reuse their payment details
Release 2.2.0:
===========
Features:
---------
* Payment Retry page with payment method selection
Allows a customer to rechoose his payment method in case of a failed payment to finish up
the order process.Payment methods are restricted to payment methods offered by this extension.
* PayPerMail payment method
Adds a payment method for backend orders which sends a link to the customer to the payment
retry page, emulating a failed payment and offering the customers to choose the payment method
themselves.
* Configurable payment method logos
Adds logos for the payment methods offered by this extension. The logos and their placing can
be configured in the payment method configuration. A set of default logos is provided.
* Country specific payment method activation
Adds the ablility to activate payment methods for certain billing countries only.
* BCMC mobile
The extension offers device detection and properly transmits the detected device type to the
platform for an optimal payment page.
* Exception message for unclear transactions
Customers now get a session message if their payment transaction is in an unclear status (due
to technical issues or similar) to manage expectations of order processing.
* Alias manager for eCommerce transactions
Credit and debit cards that are processed via eCommerce (redirect) payments now also support
alias creation and management in the shop.
* Klarna compatibility
Improved Klarna compatibility, especially for the OpenInvoiceAT payment method to properly
transmit address informations and provide means to use the proper encoding necessary for
the platform.
Improvements:
-------------
* Wording and display for redirect payments
Updated all payment methods that redirect to properly show an indicator to the customer.
* Remove no longer supported payment methods
Removed mpass as it is no longer supported.
* Improved address split algorithm
Splitting up addresses into street name and house number has been improved greatly to support
most address formats.
* Additional comments to make configuration easier
Added additional comments and tooltips to prevent common configuration mistakes/problems for
the extension.
Bugfixes:
---------
* Alias always stored even if customer disagreed
A problem on the platform lead to aliases always being stored permanently, even if the
customer choose against it. A workaround has been implemented in the extension to prevent
that behaviour.
* Placeform and Placeform3dsecure pages cached
These pages got cached even though they mustn't, leading to SHA mismatches for the customer.
This is now fixed.
* Partial captures for OpenInvoiceNL not working
Due to refactoring in related functionality there was an issue with shipping cost transmission,
which prevented partial captures for this payment method. This is now fixed.
* Invoice falsely marked as paid for iDEAL payments
Invoices for iDEAL payments could get marked as paid even if the transaction status suggested
otherwise. This is no longer the case.
* Fraud not properly displayed in Magento
The transaction status indicating a suspected fraud was not properly displayed in the Magento
backend. This is no longer the case.
Known issues:
-------------
* A customers saved aliases are not displayed on the payment retry page
Release notes 2.2.1
=============
Bugfixes:
---------
* OrderEmails not being sent for eCommerce/3DS
A bug prevented order confirmation mails being sent for orders that triggered a redirect to Ingenico. This has been fixed.
* Provoke invalid quote
Through a specific workflow involving the payment retry page it was possible for the customer to get a invalid quote, rendering him unable to complete future checkouts. This has been fixed
Improvements:
-------------
* SSL certificate validation on directlink calls
The extension now explicitly validates the SSL certificates offered by the API endpoints on server to server requests.
2.0.0:
- Compatible with Open Source (CE) : 2.1
- Stability: Stable Build
-
Description:
Initial submission
==============
- PCI comliant credit card processing and a wide variety of payment methods
- support advanced fraud detection on Ingenico side, display results in Magento
- follow-up features, to lead initally failed payments to a successful state
- support for Ingenicos hosted tokenization, allowing your customers to save and reuse their payment details
Release 2.2.0:
===========
Features:
---------
* Payment Retry page with payment method selection
Allows a customer to rechoose his payment method in case of a failed payment to finish up
the order process.Payment methods are restricted to payment methods offered by this extension.
* PayPerMail payment method
Adds a payment method for backend orders which sends a link to the customer to the payment
retry page, emulating a failed payment and offering the customers to choose the payment method
themselves.
* Configurable payment method logos
Adds logos for the payment methods offered by this extension. The logos and their placing can
be configured in the payment method configuration. A set of default logos is provided.
* Country specific payment method activation
Adds the ablility to activate payment methods for certain billing countries only.
* BCMC mobile
The extension offers device detection and properly transmits the detected device type to the
platform for an optimal payment page.
* Exception message for unclear transactions
Customers now get a session message if their payment transaction is in an unclear status (due
to technical issues or similar) to manage expectations of order processing.
* Alias manager for eCommerce transactions
Credit and debit cards that are processed via eCommerce (redirect) payments now also support
alias creation and management in the shop.
* Klarna compatibility
Improved Klarna compatibility, especially for the OpenInvoiceAT payment method to properly
transmit address informations and provide means to use the proper encoding necessary for
the platform.
Improvements:
-------------
* Wording and display for redirect payments
Updated all payment methods that redirect to properly show an indicator to the customer.
* Remove no longer supported payment methods
Removed mpass as it is no longer supported.
* Improved address split algorithm
Splitting up addresses into street name and house number has been improved greatly to support
most address formats.
* Additional comments to make configuration easier
Added additional comments and tooltips to prevent common configuration mistakes/problems for
the extension.
Bugfixes:
---------
* Alias always stored even if customer disagreed
A problem on the platform lead to aliases always being stored permanently, even if the
customer choose against it. A workaround has been implemented in the extension to prevent
that behaviour.
* Placeform and Placeform3dsecure pages cached
These pages got cached even though they mustn't, leading to SHA mismatches for the customer.
This is now fixed.
* Partial captures for OpenInvoiceNL not working
Due to refactoring in related functionality there was an issue with shipping cost transmission,
which prevented partial captures for this payment method. This is now fixed.
* Invoice falsely marked as paid for iDEAL payments
Invoices for iDEAL payments could get marked as paid even if the transaction status suggested
otherwise. This is no longer the case.
* Fraud not properly displayed in Magento
The transaction status indicating a suspected fraud was not properly displayed in the Magento
backend. This is no longer the case.
Known issues:
-------------
* A customers saved aliases are not displayed on the payment retry page
Release notes 2.2.1
=============
Bugfixes:
---------
* OrderEmails not being sent for eCommerce/3DS
A bug prevented order confirmation mails being sent for orders that triggered a redirect to Ingenico. This has been fixed.
* Provoke invalid quote
Through a specific workflow involving the payment retry page it was possible for the customer to get a invalid quote, rendering him unable to complete future checkouts. This has been fixed
Improvements:
-------------
* SSL certificate validation on directlink calls
The extension now explicitly validates the SSL certificates offered by the API endpoints on server to server requests.