Shipment Comment

Shipment Comment



Magento Platform
Open Source (CE)
2.0, 2.1, 2.2

Tech Specifications

Current Version:
Stable Build
31 August, 2018
Extensions, Sales
License Type:
Open Software License 3.0 (OSL-3.0)


Shipment Comment is a simple extension for Magento 2 that allows the customer to provide shipment or order related comments while placing an order.

Other Extensions by InfoBeans Technologies Limited


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Shipment Comment allows site customers to leave comments about the shipping of their products. Your customers can give specific instructions on how they want their orders delivered. It might be possible that the customer is not available at the shipping address at the time of delivery, so they can add a special comment for this case. Merchants can improve customer service by acting upon the request of customers regarding product deliveries.

The Shipment Comment extension will help you get your customers’ comments/views before they shop from your store, helping you know your customers closely. You can now add this facility to your Magento store by making some simple configurations.

It will add a comment box in the checkout page (Order shipment) for both single or multi-shipping address checkout and order page in the customer account for the customer to have a view of the history of comments being posted by him/her for various orders placed. It can also be displayed in the confirmation email. When a customer adds comment from the order view page, a notification is sent to the sales representative of the store.



  • Allow customer to add shipment related comment in shipping step of the checkout process for both single and multi-shipping address checkout.
  • The administrator can also add shipment comment on behalf of the customer while creating a new order from admin.
  • System admin configurations for:
    • Enable or disable shipment comment box for the frontend. Once the comment box disabled, it will no longer be displayed on the checkout page.
    • Enable or disable shipment comment box for Admin. Once the comment box disabled, it will no longer be displayed on the order creation page.
    • In case the shipment comment box is disabled, then the admin can configure whether shipment comments added to the old orders should be displayed or not to the customer.
    • Shipping comment box label can be configured.
  • Displays shipment comment on following places:
    • Admin order detail page.
    • Admin shipment detail page.
    • Customer order details page.
    • Customer shipment details page.
    • Order confirmation email.


Release Notes

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  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Make the extension compatible with the latest Magento CE version 2.2


  • Compatible with Open Source (CE) : 2.0 2.1
  • Stability: Stable Build
  • Description:

    This is the first stable release of the extension.


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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