Havasay Reviews and Ratings

M2

Havasay provides end-to-end solutions for managing, moderating and monetizing user generated content with respect a store. Approximately, 65% of online purchases worldwide occur after reading a user review/feedback/socially shared content. This changes the facet of digital marketing completely. Store owners will now have to plan for getting more positive reviews to be able to compete with other players in the market as users continuously keep looking for real usage endorsements for any kind of online purchase. Though online availability improved customer's access to products, it also posed them a greater challenge of choosing the right products. This is where, the importance of user reviews/feedback comes into play. So channeling user generated content in the right manner is the essential recipe of any online business in the present days. This extension integrate Havasay with your Magento store.

This free version has certain limitations. To know about these limitations or to get a premium account, please click here. A separate "Havasay" account will be created after you install the extension to your store. The extension will automatically create your account by accessing your data from Magento upon installation. For the free version, support and installation services are available at an additional charge. For more information, click here.

Summary of Features

• Reviews and Ratings
• Question and Answers
• Social Media Syndication
• Moderation Console (for moderating user generated content)
• Rich Insights from Content Analytics (Sentiment Analysis etc.)
• Automated Followups
• Social Wall

Get advanced Reviews and Ratings Moderation Capability for Your Store Today!

Social Media Syndication

Ever thought, you could use a system which allows publishing 5 star user reviews on facebook or twitter? Well, Havasay brings it to your e-store today.

Reviews and Ratings

Aesthetically designed Ratings and Reviews not only look great on your product page but also gives an intuitive user experience for your customers to provide their feedback easily. You can also customize type of ratings, number of rating paramaters you want your customers to provide.

Question and Answers

Havasay’s Q&A module lets your customers get quick access to previous Q&A’s and also ask their questions on a user friendly interface. You can choose to answer publicly or privately or share the answer simultaneously (all in one) on Havasay's moderation console.

Moderation Console

One stop point where you can moderate reviews, questions, replies, facebook feed, tweets, ratings. You never have to worry about forgetting about a user review or question. The Moderation Console will let you prioritize customer “tickets” (reviews/facebook posts/questions/tweets) as per your business importance.

Sentiment Analysis

Havasay uses advanced text analytics to analyse user generated content and understand the intent and sentiment of the customer's content and provide a quantitative score between -1 and +1 signifying how positive/negative the customer's sentiment is about a specific product, category or the entire store.

Search Engine Optimization

Reviews, questions and other content provided by your customers and visitors are used to improve your store’s SEO significantly.

Automated Follow-ups

Havasay’s inline email feedback solicitation makes it easier for your customer to provide feedback and hence the number of reviews also tend to increase.

Social Wall

Have your own personalized wall with all postive user reviews, facebook posts and tweets on all your products or a subset of them. Customize the content and let the world know why your customer thinks you are the best!