Mulberry enables brands to offer extended protection plans on their product and drive incremental revenue, with no upfront cost.
OverviewBack to top
Mulberry helps merchants grow revenue and boost customer lifetime value by offering product product protection plans as an add-on to the goods they sell. With Mulberry, an e-commerce retailer can offer up to 10 years extended warranties to customers to cover against accidental and incidental damages to products.
With the Mulberry extension, you will be able to offer warranties as an add-on on your product page. The extension can be shown in two ways:
- As an in-line add-on that a customer can select before they add the product to their shopping cart
- As a modal that pops up once the item has been added to cart
Once a customer has purchased a product, the extension automatically registers the warranty, giving customers access to their dedicated Mulberry warranty portal. Within the portal, customers can manage all of their warranties and file claims.
Merchants also get a dedicated dashboard that they can use to view their warranty sales and claim history. There is no risk to the merchant as Mulberry works with several insurance partners to underwrite the warranties. In addition, the Mulberry extension is free to use, and merchants are only billed for plans they sell.
Account & Pricing:
To start offering Mulberry protection plans to your customers, you simply need to install the extension. You will be prompted to create a Mulberry account. Once you create an account and connect your billing, you will be assigned a dedicated partner success manager who will work with you to launch the program. Mulberry offers plans to retailers at a wholesale rate, and you can determine how much you would like to charge your customers. In addition, your partner success manager can provide recommendations and best practices for how to optimize your program. You are only billed once you sell a plan, for our portion of the purchase price of the protection plan. Contact Mulberry
- Grow revenue by offering protection plans on the products you sell
- Simple customer experience that keeps your customers on your website
- Customize the design of warranties offers to match your color scheme
- Set your own margins on warranty offers
- Connection to a partner success manager that will handling insurer setup and pricing optimization for you
- Dedicated merchant and customer dashboards
- Free to use, and automatic management of warranty lifecycle
- No tagging of SKUs, our extension handles offers in real-time
Release NotesBack to top
- Compatible with Open Source (CE) : 1.9 1.9.1 1.9.2 1.9.3 1.9.4
- Compatible with Commerce using on prem (EE) : 1.12 1.13 1.13.1 1.14 1.14.1 1.14.2 1.14.3 1.14.4
- Stability: Beta Build
Extended Warranty Extension