Powered by Adobe Commerce 2.4.5-p1

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Refund Request

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Overview

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Refund request extension for Magento 2 allows admins to provide their customers with an opportunity to claim refund within specific days of their order. Customers can specify the reason for the claim and admins have the option to accept or reject the request considering the reason. Both the customer and admin are notified when a refund request is submitted.  

A good shopping experience makes repeat customers. Allowing your customers to request a refund in case they don’t like the product considerably improves their shopping experience. It also builds their loyalty to the store and will prefer to shop from the same store for future purchases instead of going to competitors.   

 

Key Features

  • Make Refund Applicable for Specific Days after a Purchase
  • Enable & Customize Request Popup Form
  • Notify Admin & Customer on New Refund Requests
  • Avoid Fake Refund Requests via reCAPTCHA
  • Manage Requests on a Handy Grid

 

Limit Order Refund Days

You can specify days within which customers can request a refund after they have placed the order. During this time, they will see a ‘Refund Request’ option on their ‘My Orders’ section. After the deadline is over, the option will disappear and they won’t be able to submit a request.

 

Allow Customers To Request Via A Popup Form

Customers can submit their request by filling a form that will popup when they click the ‘Refund Request’ option. They can specify the reason for the refund and write a description (if enabled). You can customize the form title. To avoid spammy refund requests, you can enable reCAPTCHA by providing the site and secret keys. 

 

Enable Email Notifications

You can enable admin email notification and provide an email address so that the admin gets notified when a new refund request is submitted. The customer also gets notified on the email he used while creating the account. 

 

Manage Requests From A Grid

A handy grid allows you to view all the requests with their statuses and accept or reject a request. You can also delete requests in bulk. 

 

Demo Links

Front End | Back End  

Technical Specifications

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Seller profile

FMEextensions

Seller contact

E-mail

Current Version

1.0.3

Adobe Commerce platform compatibility

Open Source (CE): 2.4 (current), 2.3 (obsolete)

Type

Stable Build

Updated

23 September, 2022

Categories

Extensions, Customer Support, Live Chat

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.0.3:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Compatible with Magento 2.4.5

1.0.2:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Compatible with Magento 2.4.0, 2.4.1, 2.4.2, 2.4.3, 2.4.4

1.0.0:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Stable Release.
    - Compatible With Magento 2.4.0, 2.4.1, 2.4.2, 2.4.3.

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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