OverviewBack to top
Store FAQs & Product Questions extension for Magento 2 helps you answer all the commonly asked questions about your products without the need to exchange individual email with your customers. It allows you to pre-answer Frequently Asked Questions (FAQs) about your products and feature them on your product page in an elegantly designed accordion style log. You can create unlimited FAQs to address different concerns your customers are having and show them on a Dedicated FAQs page. Moreover, it allows customers to ask new questions, answer product questions, rate, like or dislike an answer.
- Display FAQs On Product Pages
- Separate Page for FAQs
- Segregate FAQs in topics/categories
- Ask a Question option on product pages
- Allow Customers to answer Product FAQs
- Enable FAQs Rating, Likes/Dislikes
- Hassle free FAQs Import/Export
- Utilize FAQs Block to highlight questions
Display FAQs On Product Pages
Store FAQs & Product Questions extension creates an additional tab for frequently asked questions (FAQs) on your product pages. Customers can look up answers for their questions without having to load the product page.
Add ‘Ask A Question’ Button
With ‘Ask a Question’ button your customers can inquire more about the product by sending a query from the product page. This allows your customer to easily connect with the support team of your store.
A Separate Page For FAQs
You can display all the FAQs in different topics on a separate page to help the users easily find replies to the most common queries. Let the users click on a topic and find answers without reaching out your team and dropping questions.
FAQs Appear In Accordion Style
You can select the preferred style for your FAQs to appear on Product pages. By choosing accordion style your FAQs appear more organized and readable.
Customers Can Answer Product Questions
This allows your happy customers to contribute in Product FAQs by answering questions in more detail. You can enable ‘Add Answer’ button for customers, review answer, approve and publishing it.
Allow Users to Like/Dislike & Rate FAQs
Enable Rating and Like/Dislike options on your product FAQs. This helps show the relevance and usefulness of the answer to other customers.
Project FAQs On Any Page With Block Widget
To highlight specific questions that are popularly asked, you can add those FAQs in an elegantly designed block widget and place it anywhere on your website. You can also add search option with the block.
Configure Email Notifications For Admin & Users
By enabling notifications, you remain informed when a question is asked or answered. Your customers also remain updated when their question gets answered by you or another customer.
Users Can Access FAQs In ‘My Account’
From ‘My Account’ section, your customers can view all the questions or answers they have posted.
Import Or Export FAQs
To make things easy, you can import all your FAQs in CSV file from back end or download all FAQs you have currently on your website in a single click.
SEO settings allow you to bring maximum exposure to your FAQs so they appear on top searches on Google SERPs. You to enter a user-friendly title, identifier, meta description, and keywords to rank the FAQs higher in searches.
- Admin can search FAQs one by one, by Products, or by Topics/Categories
- Users can find FAQs by date and rating
Technical SpecificationsBack to top
Magento platform compatibility
Open Source (CE): 2.3 (current), 2.4 (current), 2.1 (obsolete), 2.2 (obsolete)
Commerce on prem (EE): 2.3 (current), 2.4 (current)
09 February, 2021
Extensions, Content & Customizations, Product Content
Chrome, Firefox, Opera, Safari, Edge, IE
Quality ReportBack to top
All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release NotesBack to top
- Compatible with Open Source (CE) : 2.3 2.4
- Compatible with Commerce on prem (EE) : 2.3 2.4
- Stability: Stable Build
- Compatible With Magento 2.4.
- Fixed "Product Questions" page issue.
- Updated User Guide.
- Compatible with Open Source (CE) : 2.1 2.2 2.3
- Stability: Stable Build
SupportBack to top
The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.Contact Vendor