store-faqs.product-questions.jpg

Store FAQs & Product Questions
M2

TOTAL:
$119.99
Compatible With: Community 2.1, 2.2, 2.3

Tech Specifications

Seller:
Current Version:
1.2.16
Type:
Stable Build
Updated:
24 April, 2019
Categories:
Extensions, Content & Customizations, Product Content
Supported Browsers:
Chrome Linux: 42, 43, 44 Mac: 39, 44 Windows: 39, 40, 42, 43, 44 Firefox Linux: 31, 38, 39, 40, 41 Mac: 31, 38, 39, 40, 41 Windows: 31, 38, 39, 40, 41 Opera Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Safari Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Edge Windows: 42 IE Windows: 10, 11, 8, 9
License Type:
Policy:

Overview

Store FAQs & Product Questions extension for Magento 2 helps you answer all the commonly asked questions about your products without the need to exchange individual email with your customers.

Other Extensions by FMEextensions

Overview

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Store FAQs & Product Questions extension for Magento 2 helps you answer all the commonly asked questions about your products without the need to exchange individual email with your customers. It allows you to pre-answer Frequently Asked Questions (FAQs) about your products and feature them on your product page in an elegantly designed accordion style log. You can create unlimited FAQs to address different concerns your customers are having and show them on a Dedicated FAQs page. Moreover, it allows customers to ask new questions, answer product questions, rate, like or dislike an answer. 

 

Key Features

  • Display FAQs On Product Pages
  • Separate Page for FAQs
  • Segregate FAQs in topics/categories
  • Ask a Question option on product pages 
  • Allow Customers to answer Product FAQs
  • Enable FAQs Rating, Likes/Dislikes
  • Hassle free FAQs Import/Export
  • Utilize FAQs Block to highlight questions

 

Display FAQs on Product Pages

Store FAQs & Product Questions extension creates an additional tab for frequently asked questions (FAQs) on your product pages. Customers can look up answers for their questions without having to load the product page. 

 

Add ‘Ask a Question’ Button

With ‘Ask a Question’ button your customers can inquire more about the product by sending a query from the product page. This allows your customer to easily connect with the support team of your store. 

 

A Separate Page for FAQs

You can display all the FAQs in different topics on a separate page to help the users easily find replies to the most common queries. Let the users click on a topic and find answers without reaching out your team and dropping questions. 

 

FAQs Appear in Accordion Style

You can select the preferred style for your FAQs to appear on Product pages. By choosing accordion style your FAQs appear more organized and readable. 

 

Customers Can Answer Product Questions

This allows your happy customers to contribute in Product FAQs by answering questions in more detail. You can enable ‘Add Answer’ button for customers, review answer, approve and publishing it. 

 

Allow Users to Like/Dislike and Rate the FAQs

Enable Rating and Like/Dislike options on your product FAQs. This helps show the relevance and usefulness of the answer to other customers. 

 

Project FAQs on any Page with a Block Widget

To highlight specific questions that are popularly asked, you can add those FAQs in an elegantly designed block widget and place it anywhere on your website. You can also add search option with the block.

 

Configure Email Notifications for Admin and Users

By enabling notifications, you remain informed when a question is asked or answered. Your customers also remain updated when their question gets answered by you or another customer. 

 

Users can Access FAQs in ‘My Account’

From ‘My Account’ section, your customers can view all the questions or answers they have posted. 

 

Import or Export FAQs in bulk with a click

To make things easy, you can import all your FAQs in CSV file from back end or download all FAQs you have currently on your website in a single click.

 

SEO Settings to boost Visibility of FAQs Section

SEO settings allow you to bring maximum exposure to your FAQs so they appear on top searches on Google SERPs. You to enter a user-friendly title, identifier, meta description, and keywords to rank the FAQs higher in searches. 

 

Additional Features 

  • Admin can search FAQs one by one, by Products, or by Topics/Categories 
  • Users can find FAQs by date and rating 

 

Demo Links

Release Notes

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1.2.16:

  • Compatible with CE: 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Stable Release.

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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Reviews

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