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Overview
Back to topAdvanced Store FAQs extension for Magento 2 helps your customers to gain answers to the most commonly asked questions regarding your website, products, and services. There are often questions regarding certain products, services, and even procedures that require help from the merchant.
This extension also allows you to post answers to such queries and prevent customers from abandoning your website. With several customizable features, you can create topics, write answers to FAQs, enable block, and use accordion-style to display them.
Key Features
- Dedicated Page for FAQs
- Create FAQ Topics
- FAQ Ratings and SEO
- FAQs Block
- Create FAQs & Answers
Dedicated Page For FAQs
A dedicated page for FAQs is created where you can post all your entries for customers to see. You can edit the tile of the page, enable the ‘Read More’ link with each FAQ and show them in accordion style for customer convenience.
Create FAQ Topics
You can create multiple topics for your FAQs to categorize them for enhanced user experience. To create FAQ topics you need to access the back end and enter Topic Name, select Sort Order, and Enable it on Main Page.
FAQ Ratings & SEO
This feature helps you increase your FAQ ratings and FAQ page rankings. SEO features allow you to enter Meta Title, Description, and Keywords for your FAQs. You can add a suffix to make your URL user search engine friendly. You can also enable Ratings and restrict user types such as Guest, Registered, None, or All.
FAQs Block
An elegant block on your FAQ page shows featured FAQs for priority attention. It allows you to highlight the importance and the most popular FAQs for customers to see. You can also restrict the number of topics to be displayed within the block.
Create FAQs & Answers
To add your questions and answers you must access the back end and enter the required details from the ‘Manage Questions’ panel. You can start by creating the question and then entering its answer in the respective text fields. To attach it you call to select the relevant topic from the dropbox and set FAQ order.
Other Features
- Create FAQ and answer them comprehensively on a dedicated Magento 2 FAQ page
- Save your time by posting predefined answers to popular queries
- Accordion Style helps customers to easily navigate and select FAQ topics
- Prevents website abandonment by providing user-friendly page layout
- Advance SEO features enable your FAQ page to achieve top rankings
Demo Links
Technical Specifications
Back to topSeller profile
Seller contact
Integrator
Current Version
1.2.2
Adobe Commerce platform compatibility
Open Source (CE): 2.3 (current), 2.4 (current), 2.1 (obsolete), 2.2 (obsolete)
Commerce on prem (EE): 2.4 (current)
Type
Stable Build
Updated
20 August, 2021
Categories
Extensions, Content & Customizations, Personalization & Experience Management
Supported Browsers
Chrome, Firefox, Opera, Safari, Edge, IE
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.2.2:
- Compatible with Open Source (CE) : 2.4
- Compatible with Commerce on prem (EE) : 2.4
- Stability: Stable Build
-
Description:
- Compatible With Magento 2.4.0, 2.4.1, 2.4.2, 2.4.3.
1.2.1:
- Compatible with Open Source (CE) : 2.4
- Compatible with Commerce on prem (EE) : 2.4
- Stability: Stable Build
-
Description:
- Compatible With Magento 2.4.
- Search by keyword Issue Fixed.
- Accordion Issue Fixed.
- Fixed "Search FAQs" field error.
- User Guide Updated.
1.0.9:
- Compatible with Open Source (CE) : 2.3
- Stability: Stable Build
-
Description:
Spell & Sorting issues Fixed.
1.0.8:
- Compatible with Open Source (CE) : 2.3
- Stability: Stable Build
-
Description:
Magento 2.3 Comparability Added
1.0.7:
- Compatible with Open Source (CE) : 2.1 2.2
- Stability: Stable Build
-
Description:
New Magento Extension Released. Version 1.0.0
1.0.0:
- Compatible with Open Source (CE) : 2.1 2.2
- Stability: Stable Build
-
Description:
New Magento Extension Released. Version 1.0.0
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor