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Admin Login As Customer

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Overview

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The Login As Customer extension for Magento 2 gives you the convenience of instant logging in into your store as any of your customers without credentials. This helps you explore your store from a customer's perspective and learn how your store’s features work for them. 

The ability to login as a customer allows you to solve functionality issues on your store, edit customer account details for them, help them through the checkout process and improve their user experience. 

 

Features

  • Access your customers’ account with a click
  • Enable login as customer on multiple pages
  • Track all login as customer attempts
  • Disable page cache when logged in as a customer
  • Edit or delete misleading customer data
  • Help users finish a purchase by logging in as customer

 

Login To Customer's Account In One-Click 

With Magento 2 Login as Customer extension, you can sign in from your customer’s account in just one-click and oversee performance-related issues, find flaws and manage user operations. 


Enable Login As Customer On Multiple Pages

Login as a customer from customer's grid, order grid, invoice grid, shipment grid, credit memo grid, customer view page, order view page, invoice view page, shipment view page, and credit memo view page. You have the option to disable the login as customer button on any of these pages. 


Track and Record All Login Attempts

You may want to record all login as customer attempts if your store is managed by multiple admins. The extension keeps a track of all login activities and maintains its log. A handy grid shows the date and time of each login attempt, the customer and user name, email, ID and from where the attempt was made. 


Edit Or Delete Misleading Customer Data 

To help customers rectify their data and avoid any unwanted purchases or subscriptions, you can instantly access their account as admin and make the required changes. This allows you to edit or delete data that may mislead your staff. 

 

Evaluate & Improve Store Design & Features 

Magento 2 login as customer allows you to identify flaws and shortcomings in different areas of your store by logging in to customers account and finding how the design and different features work for them. This helps you gain better understanding of your store features and functionality and improve them accordingly. 

 

Strengthen Your Conversion Rate Optimization 

Most importantly, you can improve your CRO by providing on-site sales support to customers who are confused during checkout stages or require assistance in filling fields. This helps you prevent conversion leakages.  


Frequently Asked Questions

Q: Is the extension compatible with Magento 2.4?

A:  Yes. All our extensions have been made compatible with all the Magento 2.4 versions i.e. 2.4.1, 2.4.2, 2.4.3, 2.4.4.

Q: Can I install the extension via composer?

A: Yes, you can. Please check the installation guide for the step by step composer installation process. 


Demo Links

Front End
Back End

Technical Specifications

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Seller profile

FMEextensions

Seller contact

E-mail

Current Version

1.1.6

Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current), 2.2 (obsolete)

Commerce on prem (EE): 2.3 (current), 2.4 (current)

Type

Stable Build

Updated

15 September, 2022

Categories

Extensions, Content & Customizations, Personalization & Experience Management

Supported Browsers

Chrome, Firefox, Opera, Safari, Edge, IE

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.1.6:

  • Compatible with Open Source (CE) : 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Compatible with Magento 2.4.5

1.1.4:

  • Compatible with Open Source (CE) : 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Compatible with Magento 2.4.0, 2.4.1, 2.4.2, 2.4.3 2.4.4

1.1.3:

  • Compatible with Open Source (CE) : 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Compatible With Magento 2.4.0, 2.4.1, 2.4.2, 2.4.3.

1.1.2:

  • Compatible with Open Source (CE) : 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Compatible With Magento 2.4

1.1.1:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.3
  • Stability: Stable Build
  • Description:

    New Features & Enterprise 2.3.4 Tested.

1.0.0:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    Stable Release.

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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