Favizone Facebook ChatBot

Favizone Facebook ChatBot

Compatible With: Community 1.6.1,, 1.7, 1.8, 1.8.1, 1.9, 1.9.1

Tech Specifications

Current Version:
Stable Build
11 June, 2018
Extensions, Marketing, Marketing Automation
License Type:
Open Software License 3.0 (OSL-3.0)


Favizone enables you to build your chatbot on Facebook Messenger to attract and engage customers by automating customer service and conversational shopping.


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Favizone enables your E-commerce business to better engage, convert and delight your customers across Facebook Messenger at scale. Our solution is developed with the latest technology in machine learning, artificial intelligence and natural language processing in order to ensure the best conversational experience. We will help you to handle your customers by solving their queries and by giving them customized recommendations.

Our solution strives to deliver to emerging e-retailers operations the same tools that have enabled the success of bigger players. Over 1 billion users use messaging apps, your business needs a new dimension

You will need to create an account on our plateform by filling this sign up  Form using the same email you provieded in the configuration page of the installed extension . After signing up, we offer you 30 days as free trial. After that, additional fees apply, you can choose between two billing models based on performance or usage. You can check the pricing in this link: Pricing


Favizone’s Features:

Recommend: Customer can interact in real-time using natural language messages or images and receive relevant and personalized recommendations.

Sell: By narrowing down their search using different filters such as category, price, brand, size…, customers are guided to select and purchase the right product.

Assist: Frequently asked questions are answered in real-time. For any other requests, customers are connected with human operator.

Facebook posts and campaigns: Improve the performance of your Facebook posts and campaigns by interacting with your customers through the chatbot and highlighting your best offers.

Retargeting: Reactivate your chatbot users by sending customized offers directly on their Messenger accounts with better ROAS (Return Over Ads Spend).


What do you expect from us?

Favizone allows e-retailers to develop their sales and to boost their business KPIs:

Increase your sales by exploiting a new and high potential channel.

Improve your conversion rates by offering tailored products recommendation to your customers based on their preferences.

Enhance your customers’ satisfaction by answering their queries in real time.

Increase the ROAS (Return Over Ads Spend) by using campaigns Facebook to Messenger.

Favizone is user-friendly plug and play module. It is fully and easily confirtable without extensive system integrations. Our expert will help you to add specific features in order to have better chatbot practices 



Release Notes

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  • Compatible with CE: 1.6.1 1.7 1.8 1.8.1 1.9 1.9.1
  • Stability: Stable Build
  • Description:

    Preview Mode Fixed
    Supports PHP 5.3


  • Compatible with CE: 1.6.1 1.7 1.8 1.8.1 1.9 1.9.1
  • Stability: Stable Build
  • Description:

    Edit category identifier structure in tracking data.
    Adding catalog export process


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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