OverviewBack to top
Fanbot.ai is a chat and messaging marketing platform, which helps you to create broadcasting campaigns, automate live conversations, handle in-shop events like cart recovery & more, directly on the most popular messaging platforms, such as Facebook Messenger, Viber or webchat. With Fanbot.ai your marketing arsenal can be expanded with messaging, which gives you new opportunities to run campaigns, provide support and increase sales.
This extension will provide all the toolset to connect your Magento store with the Fanbot.ai content management system and set up abandoned cart recovery and order confirmation features to direct social media messaging. After the setup, the extension will send the customers a nice-looking message when they leave a cart abandoned or initiate a post-sale conversation when they complete a purchase. For the storefront, the extension will add a standard Facebook Messenger checkbox next to all of your 'Product pages' and 'Add to cart' buttons.
Your store's Facebook page will be able to send automated messages to customers who click "Add to cart" with the checkbox checked in either place (make sure you have a good incentive in place for them to do it). While customers signed up for the messages, you will be able to send several other messages or campaigns (both automated and manual) directly to them as per the platform rules, which are explained in the Fanbot.ai content management system.
Account & Pricing
- For this extension to work, a separate account is required and can be created during the installation process or created separately at https://app.fanbot.ai
- Fanbot.ai platform pricing is based on monthly active users and changes dynamically based on how much the platform was used each month
- Most messaging marketing apps charge extra fees based on successful transactions (for example after a successful cart recovery).
- Fanbot.ai has no extra fees or costs that are based on your transactions.
- Direct messaging campaigns based on store events
- Full-scale broadcasting campaigns on social messaging platforms
- Automated conversation setup
- Multiplatform support
- Multi-language support
- User analytics based on conversations
- API for developers
- Agency support - multiple accounts under a single master account
Why You Should Use Fanbot.ai?
- Sell more through automated or live conversations
- Messaging marketing via social media or webchat
- Cart recovery and more with pre-built event triggers
- High volume broadcasting campaigns
- Customer onboarding through personalized conversations
Create Your Intelligent Chat or Messaging Experience
Every conversation sent from your account is 100% customizable. Create your conversation flows to represent your brand and increase user engagement with surveys, questionnaires or live support chat.
Recapture Your Abandoned Carts
Fanbot.ai adds a Facebook-powered checkbox next to your store's Product page and Add to cart buttons. Whenever a customer clicks 'Add to cart' they are automatically saved, their shopping actions are tracked, and if they don't purchase within a set period of time, abandoned cart campaigns are sent automatically over Messenger (this feature is for Facebook Messenger only).
Broadcast To Your Followers With No Extra Fee
Broadcasting is one of the most powerful marketing features that your brand can use: with 98%+ open rate it's currently one of the best performing tools you can use to reach out to your customers. Your campaigns can be targeted further with various tags.
Dashboard & Analytics
Gain valuable insights from your customers directly from their conversations. Tag your fans to target your broadcast later on with laser-sharp accuracy.
Supports Facebook Messenger, Viber & Website Chat
Facebook Messenger is the most popular messaging platform. Viber, with it's 800 million users worldwide is still uncharted territory for most brands. Website chat always comes handy when a customer first interacts with your brand outside of social media. With Fanbot.ai your campaigns will work on all major platforms and will capture customer information on every major channel.
No Transaction Fees!
Most messaging marketing apps charge extra fees based on successful transactions (for example after a cart recovery). Fanbot.ai has NO EXTRA FEES or costs that are based on your transactions. You can save money with us, compared to other solutions.Fully GDPR Compliant
Fanbot.ai is fully compliant with GDPR and has been reviewed by law firms. It's a safe pick if you have European customers.
How Does Fanbot.ai for Magento Work?
- Sends customers a nice-looking message when they abandon a cart or initiate a post-sale conversation when they complete a purchase.
- Adds a Facebook Messenger checkbox next to all of your 'Product pages' and 'Add to cart' buttons.
- Your store's Facebook page will be able to send automated messages to customers who click "Add to cart" with the checkbox checked in either place (make sure you have a good incentive in place for them to do it).
What Else Fanbot.ai Can Do For Your Brand?
- Broadcast campaigns, news or conversations to the followers for your Facebook Page or Viber Account (hint: use tags for even better results!).
- Convert customers with Live chat from your shop or website.
- Customizable tag system for better marketing intelligence of your customers.
- Create your own chatbot assistant with automated conversations based on keywords and triggers.
- Planning to share valuable content on a regular basis? Use Subscriptions for auto messaging.
- Are you a developer? Explore our API!
Technical SpecificationsBack to top
Magento platform compatibility
Open Source (CE): 2.3 (current), 2.2 (obsolete)
15 May, 2019
Extensions, Marketing, Marketing Automation
Quality ReportBack to top
All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release NotesBack to top
- Compatible with Open Source (CE) : 2.2 2.3
- Stability: Stable Build
Welcome to the Fanbot.ai Magento Extension v1.
With this extension, you can introduce messaging and chat marketing to your store.
SupportBack to top
The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.Contact Vendor