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Cancel Order By Customer

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Overview

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“Cancel Order By Customer” is yet another amazing extension for Magento 2 users. As the name itself suggests, this plugin allows the user to cancel their order once they have placed it on a website. customers sometimes will want to cancel their orders for a number of reasons. As a store owner, you need to provide this function for your customers on your site. It is a must-have extension that saves shipping cost and time of a store owner, as it notifies the store owner that user wants to cancel the order before it shipped.

When you use this premium extension for Magento 2, it will add a “Cancel Order” link on the “My order” page. If a user wants to cancel an order, they can do it just by clicking the Cancel Order link. A notification e-mail will be sent to admin about the canceled order. This will definitely enhance customer shopping experience.

 

Key Features:

  • Allow customers to cancel pending orders from the frontend.
  • Allow customers to enter comments in a confirmation popup.
  • Send notification emails to admin automatically after customer cancel orders.
  • Change order status from pending to canceled and auto restock products.
  • The Customer can add the comment for canceling the order. This helps you to know the exact reason for order cancellation and thus you can improve lacking areas.
  • Easy enable/disable functionality from the backend.
  • Provides the fully customizable interface for the extension from the backend that is easily manageable.
  • Bring convenience for customers and enhance the shopping experience.

Technical Specifications

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Seller profile

Evince Development

Seller contact

E-mail

Current Version

2.0.2

Adobe Commerce platform compatibility

Magento Open Source: 2.4 (current), 2.1 (obsolete), 2.2 (obsolete), 2.3 (obsolete)

Type

Stable Build

Updated

18 September, 2023

Categories

Extensions, Shipping & Fulfillment, Order Management (OMS)

Documentation

Installation Guides

User Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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2.0.2:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Compatibility with Magento 2.4.X

2.0.1:

  • Compatible with Magento Open Source : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Added Support for Magento 2.3
    - Minor bug fixes

2.0.0:

  • Compatible with Magento Open Source : 2.1 2.2
  • Stability: Stable Build
  • Description:

    Initial Release :
    - Allow customers to cancel pending orders from the frontend.
    - Allow customers to enter comments in a confirmation popup.
    - Send notification emails to admin automatically after customer cancel orders.
    - Change order status from pending to canceled and auto restock products.
    - The Customer can add the comment for canceling the order. This helps you to know the exact reason for order cancellation and thus you can improve lacking areas.

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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