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EngageBay CRM

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Overview

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Grow your business and customers with EngageBay's simple, powerful and unified platform for all your marketing, sales & service needs. EngageBay Module for Magento gets the customers/orders of your Magento store to one place wherein you can run automation based on the product filters, send emails, etc., The EngageBay module for Magento has features like syncing the customer data, order data, product data, etc., The module also has a feature to show web popups created from EngageBay. The user is provided with a UI configuration page where the admin user of Magento can enable/disable the sync for customers/orders/webpopups.

Examples:

  • Whenever a customer is registered/updated, the customer data gets synced as a contact in the EngageBay account.
  • Whenever a customer places an order in the Magento store, the order details along with product and address details are added to the EngageBay Contact.
  • EngageBay web popups are shown in the Magento store.

Marketing Bay

  • Marketing Automation Software
  • Email Marketing
  • Email Sequences
  • Landing Pages
  • Web Forms/Popups
  • SMS Marketing

Sales CRM Bay

  • 360 Degree Customer View
  • Free Appointment Scheduling Software
  • Deal Management
  • Task Management
  • Contact Management Software
  • Free Sales CRM
  • CRM Database

Service Bay

  • Free Live Chat Software
  • When responding to similar queries repeatedly, use support macro shortcuts to save time.
  • Service Level Agreements (SLA)
  • Organize your tickets by grouping them into lists based on different criteria.
  • With complete visibility into your support tickets, track, prioritize, and solve customer issues in minutes.

Technical Specifications

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Seller profile

EngageBay Inc.,

Seller contact

E-mail

Current Version

1.2.2

Adobe Commerce platform compatibility

Magento Open Source: 2.4 (current), 2.3 (obsolete)

Type

Stable Build

Updated

18 October, 2023

Categories

Extensions, Marketing, Email Marketing, CRM, Marketing Automation

Documentation

Installation Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.2.2:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Latest version compatibility changes

1.2.1:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Minor Bug fixes

1.2.0:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Now users can provide the exclusive deals track name to sync the orders in EngageBay
    - Create & Sync products to EngageBay contact when an order is placed
    - Bug fixes & improvements

1.1.0:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Sync orders as Deals into EngageBay

1.0.0:

  • Compatible with Magento Open Source : 2.3 2.4
  • Stability: Stable Build
  • Description:

    To simplify a bridge between a Magento and EngageBay, the extension can be installed. It has features of syncing Magento data like Customers, Orders, Products to EngageBay. Also has a feature of web popups from EngageBay to display in the Magento storefront.

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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