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Customer Analytic

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Overview

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With Customer Analytic, merchants can get additional information about their online customers in real-time and react to customer actions immediately. For example, you follow Customers Online and see that there are several visitors on the Blue Bag product page, but neither of them has proceeded to checkout.  So you can change stock status from "Limited quantity available" to stimulate purchase immediately.

Also, merchants can create personalized offers using registered customer data. For instance, a Customer Analytic merchant sees that his loyal customer Anna is browsing the store and has an active cart but still hasn't proceeded to checkout. So the merchant may send a special personalized offer for just for Anna. 

 

Features

Additional Summary Metrics 

  • Active Carts Value - the total amount of merchandise in all active shopping carts.
  • Item Quantity - the total number of items in active shopping carts.
  • Active Carts - the total number of active shopping carts.
  • Current Checkouts - current number of customers in the checkout process.

 

Additional Filters & Information For Customer 

  • Shopping Type - this field defines the type of activity for the online customer (browsing, active cart, checkout)
  • Type - who is now on your store, registered customer or guest.
  • Country - display information about the country and the city, a user who came to your site.
  • Name - first and last name of the customer (only for registered customers)
  • Email - email of the customer (just for registered customers)
  • Cart Value - the total amount of merchandise added to the shopping cart.
  • Qty Items - the total number of items in the shopping cart.

Technical Specifications

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Seller profile

Eltrino Inc

Seller contact

E-mail

Integrator

Current Version

2.1.10

Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current), 2.1 (obsolete), 2.2 (obsolete)

Commerce on prem (EE): 2.3 (current), 2.4 (current)

Type

Stable Build

Updated

05 October, 2021

Categories

Extensions, Marketing, Marketing Automation

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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2.1.10:

  • Compatible with Open Source (CE) : 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    Compatible with the latest Adobe Commerce Version

2.1.7:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Fixed cart view of active customers
    - Added CSP support
    - Fixed Shopping type filter
    - Improved the logic for saving IPs that will be marked as bots

2.1.5:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Customers Country displays in the format of flag
    - Fixed issue with Show Cart button
    - Add Refresh feature to watch customers in real-time (standard update intervals in 10, 20 and 30 seconds)
    - Extention was renamed from Online Customers to Customer Analytic. Stores ➝ Settings ➝ Configuration ➝ Eltrino Extensions ➝ Customer Analytic

2.1.4:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Fixed error that was shown after successful checkout

2.1.3:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    This version is compatible with Magento 2.3.2

2.1.2:

  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    This version is compatible with Magento 2.3

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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Reviews

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