Customer Analytic Pro (Extended Online Customers) provides additional metrics for administrators and gives deep info about customer behavior in real time
OverviewBack to top
The enhanced screen from Eltrino provides additional metrics which make this screen extremely useful for administrators, marketing managers and store owners and provides deep insight into customer behavior in real time.
Customer Analytic Pro allows merchants to react on customer actions in real time. For example, you follow Customers - Online Customers and see that there are several visitors on the Blue Bag product page and all of them has a notification "Customer doesn't have items in cart". So you can change stock status into "Limited quantity available" to stimulate purchase immediately.
See a live demo of this extension here.
User Name: (demo)
Additional summary metrics with extension
• Active Carts Value - total amount of merchandise in all active shopping carts.
• Item Quantity - total number of items in current shopping carts.
• Active Carts - total number of open shopping carts.
• Current Checkouts - current number of customers in the checkout process.
Additional filters and information for grid at the customer level
• Shopping Type - this field defines the type of activity for the online customer (browsing, active cart, checkout)
• Type - who is now on your store, registered customer or guest.
• Country - display information about the country and the city, a user who came to your site.
• Name - first and last name of customer (only for registered customers)
• Email - email of customer (only for registered customers)
• Cart Value - total amount of merchandise, which was added to shopping cart.
• Qty items - total number of items in shopping cart for current customer.
• Customers ➝ Online Customers (main screen)
• System ➝ Configuration ➝ Customer Configuration ➝ Online Customers Options (for changing period of time, after which information about all inactive users will be removed)
• System ➝ Configuration ➝ Advanced ➝ System ➝ Log ➝ Enable Log ➝ Yes (turn on logging)
Release NotesBack to top
- Compatible with CE: 1.5 1.6 1.6.1 188.8.131.52 1.7 1.8 1.8.1 1.9 1.9.1 1.9.2 1.9.3
- Stability: Stable Build
Version number: 1.3
Features and updates:
- A new “Show Cart” field has been added to the Online Customers grid. Now, web store administrator can see such product information as Name, Price, Quantity and URL of the items added to the cart, providing full information about the products a customer intends to purchase; - A new bot/crawler visitor type has been added to the system to have a clear picture about the kind of visitors that are currently online. Fixed bugs:
- Flag disappeared after reload grid. Version number: 1.2 Features and updates:
- Added counting of PayPal Express checkouts
- Added hyperlink to the "Last url" that can be click to be taken directly to the exact url
Version number: 1.1
- Incorrect calculated values for "Active Carts Value"
- Problem with session for customers which made logout - Fixed problem with calculating of discount
Features and updates:
- Added column "Country", which display information about country and city of customer Updated for Marketplace