Product Inquiry

Product Inquiry



Magento Platform
Open Source (CE)
2.0, 2.1

Tech Specifications

Current Version:
Stable Build
04 July, 2017
Extensions, Content & Customizations, Product Content
Supported Browsers:
Chrome Linux: 43, 44 Mac: 39, 44 Windows: 43, 44 Firefox Linux: 40, 41 Mac: 40, 41 Windows: 40, 41 Safari Linux: 9 Mac: 9 Windows: 9 IE Windows: 10, 11, 9
License Type:
Open Software License 3.0 (OSL-3.0)


Product Inquiry plug-in helps customers submit questions to store owners from the products details page about the product on the website.

Other Extensions by Elsner Technologies Pvt Ltd


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Product Inquiry is a fantastic plug-in which helps customers contact the store owners and get their product related queries resolved. Customers can submit questions in inquiry form to store owners from the products details page about the product on the website. Upon inquiry form submission, an email alert is sent to store owner and the Magento backend environment can be used by store owner(admin) to revert appropriately in an email to the questions. This communication between the customer and the admin is not displayed on the website.

All the queries received from customers can be viewed from the backend. The admin can choose to enable/disable the plug-in for the particular product. Thus, this plug-in is a complete query managing tool which is of strategic importance for an online business to reduce the response time and improve product sales.

Business Need:

Customers are in a dilemma while making the buying decision. This plug-in will help store owner to –

  • Guide customer
  • Increase customer connect
  • Clear product related doubts or questions 
  • Increase product sales and a number of active customers.
  • Reduce turnaround time


How does it work?

Product Inquiry plug-in allows the customer to ask queries to the store owner for the product by submitting an inquiry form. Admin will be notified by email to which he can reply to the query with the appropriate answers. This communication will be private and will not be displayed on the website.  Thus, the customers can be guided well, leading to a product purchase.


Salient Features

  • Ability to enable/disable the plug-in for particular product.
  • Easy to install and use.
  • Allows customers to submit their product queries to store owners.
  • Email notification to admin on inquiry submission.
  • Admin can view all queries received on the store in the backend.
  • Compatible with all Magento product types.
  • More customer communication and increased product sales.


For any further information concerning extension can be accessed from: 

Want to visit our extension page? Please click here to do so.



In the case of any other queries regarding this extension:

Contact us at and we will be all happy to assist you!

Release Notes

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  • Compatible with Open Source (CE) : 2.0 2.1
  • Stability: Stable Build
  • Description:

    Magento 2 Product Inquiry Magento Community Edition for 2.x
    We are pleased to present Elsner Magento 2 Product Inquiry v.1.0.0 . This release includes admin notify when product inquiry.
    Magento 2 Product Inquiry v.1.0.0 require Magento Community Edition . This is valid for all Magento 2 Edition


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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