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Drip

by Drip
This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
TOTAL:
$0.00

Overview

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Drip is a sales and marketing automation platform designed specifically for eCommerce. We call it an ECRM—the eCommerce customer relationship management platform you need to keep customers close. 

Send personalized emails when a customer views products on your site but doesn’t purchase. Retarget customers on Facebook when they start a checkout but don’t complete it. Encourage repeat purchases with tailored product recommendations. Understand which marketing strategies are driving revenue, and which aren’t. With Drip’s ECRM, you can connect customers’ real-life actions to tailored omnichannel marketing strategies. 

 

Account & Pricing

Please note that you’ll need a separate Drip account before you can install this extension. Creating an account is easy, and free. To get started, check out our plans and pricing here

 

Features

  • Sync your historical customer and order data with Drip. 
  • Keep your Magento store in real-time sync with Drip.
  • Synced data includes:
    • Magento customer account creation
    • Magento customer log in events
    • Cart, Order, and Refund events
    • Product views
    • Wishlist events

 

Additional Resources

Interested in more nitty-gritty details? Check out our Knowledge Base here

Technical Specifications

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Seller profile

Drip

Seller contact

E-mail

Integrator

Drip

Current Version

1.8.6

Magento platform compatibility

Open Source (CE): 2.0, 2.1, 2.2, 2.3

Type

Stable Build

Updated

21 May, 2020

Categories

Extensions, Marketing, Email Marketing, CRM, Marketing Automation

Documentation

User Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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1.8.6:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    Fetch email for identification call via ajax so that sites with certain page caching configurations (such as Varnish) will not cache and identify customer emails across users.

1.8.5:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    * Fixed a bug that would cause order sync'ing to fail. If an order item has no product name associated with it, we will generate a default product name of "[Missing Product <x>-<y> Name]" where <x> and <y> are the parent product ID, and associated product ID respectively. If the product is not associated, both IDs will be the same.

1.8.4:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    * Guard against syncing orders with invalid information. There is a possibility that Magento will provie an invalid order -- one with no information attached. In this case we simply will not sync the order to Drip from the scheduled job, instead logging an error.

1.8.3:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    * Fixed a bug that caused shipping address to be queried for orders that contained only virtual products
    * Fixed a bug that caused abandoned carts to appear empty

1.8.2:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    * Send order created events when a guest completes checkout.
    * Send customers to Drip on newsletter signup.

1.8.0:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    - This release provides full multi-site support. If there are multiple websites in a Magento installation, then there is the option to sync all data to one Drip account, or sync each website to its own separate Drip account.
    - There was an issue where cart events could get sent to Drip after a purchase/order event was sent. This would cause people to go through the abandoned cart series even if they already made the purchase. This issue has been resolved.
    - In the visual email builder, Drip will now use a configurable product’s parent image and URL when a child product’s image and URL are not set or if the child’s product is not visible.

1.7.6:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    * Send `product_variant_id` correctly for all product types
    * When a product isn't in any categories, stop sending an array with a single empty string. Send an empty array instead.
    * Order batch sync now properly sends the frontend product URL.
    * Disable event-based product syncing so that updates to a product will not automatically sync (as the functionality was not working as intended). This functionality may be brought back in a later release. Product data is still sent as part of order and cart events.

1.7.4:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    * Skip sending order items on after_save with invalid emails.
    * Prevent observer exceptions from causing customer site errors.
    * Improve observer logging.
    * Previously, if syncing customers failed, we wouldn't finish the job and attempt to sync guest subscribers. This was dumb. We now try both of them.
    * We now send subscription status with every call, and successfully switch from unsubscribed to active when a user subscribes, or from subscribed to unsubscribed when a user changes their subscription status.
    * We also send initial status with orders, so that if an unsubscribed customer places an order and are created in Drip, then they are still unsubscribed in Drip.

1.7.3:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    * Improved logger so that all output from the extension is in one place. This enables us to identify and solve customer issues more quickly.
    * Skip sending events with invalid emails.
    * Extend the meaning of "invalid emails" from just blank to also include things like extended character sets.

1.7.2:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    • Improved support for multi-store Magento accounts.
    • Fixed an issue where orders with discounts did not sync correctly in Drip.
    • Added better handling of the JS snippet when the Drip extension is enabled but account ID is not provided.
    • Added fixes to increase the speed of the order sync between Magento and Drip.

1.7.1:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    Added a series of improvements to the initial sync process between Magento and Drip including:
    * Orders with no email addresses will be skipped during the sync process and will not prevent a store from successfully syncing.
    * Orders with no SKU’s will will not prevent a store from successfully syncing.
    * The default API timeout setting has been increased to 30 seconds. This will reduce the chance of a timeout during the sync process.
    * Added memory configuration with default setting to 4096MB to reduce the chance of syncs failing because of low memory.
    * Added a sync reset button so if a sync is stuck processing, the button can get pressed to restart the sync.
    * There was an issue where a successful customer sync would always show the status; Ready with Errors, even if the sync was successful. This issue has been resolved.

1.6.0:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Product price and inventory changes will now be sent to Drip’s Product Activity endpoint. This enables the ability to notify customers when items in their cart drop in price.
    - When sending Cart Abandonment emails through Drip, links to the cart used to only work if the customer was using the same browser they created the cart on. Now, they will work in all cases.
    - “Refunded an order” events will now successfully update a person’s Lifetime Value (LTV).
    - Minor cosmetic fixes to the extension admin interface.

1.5.0:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Orders will now leverage Drip's Order Activity endpoint. This will enable advanced segmentation in Drip based on product details within orders (e.g. all customers who placed an order in a specific category).
    - "Created a cart" and "Updated a cart" events will now fire for Magento 2 guest customers after the first stage of checkout. Previously, this only worked if a customer was logged in to Magento before getting to the checkout phase.
    - Magento accounts that are removed from the Magento Newsletter will now be unsubscribed in Drip, as well.
    - Two event properties have been added to "Cart" and "Order" events. "items_count" represents the number of unique line items in a cart or order, and "magento_source" indicates whether the order was submitted via Magento's storefront, admin, or API.
    - Added ability to see the extension version in the Magento admin panel. This data will also be passed to Drip on events to assist with Drip's troubleshooting.
    - Minor cosmetic fixes to the extension admin interface.

1.4.3:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Added support for Drip's Cart Activity endpoint, which enables Cart Abandonment Dynamic Content.
    - Magento "Viewed a Product" automation triggers now fire properly.
    - Stores with >25,000 customers can now fully sync to Drip.
    - Email addresses subscribed to Magento's Newsletter will now be synced to Drip.
    - Email addresses on Magento's Newsletter who checkout as Guest will keep an "accepts_marketing" custom field of "yes". Previously, this was set to "no".

1.2.5:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Sync customers and orders to Drip
    - Automatically set up site tracking with Drip's JavaScript snippet
    - Trigger custom events to Drip to enable ecommerce automation

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

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Q & A

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Reviews

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