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Product FAQ



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This Product FAQ extension is specially developed to provide an interface on the product details page to ask a question related to that product to the store owners. A question form will appear where a user can ask his relevant question and submit on the site by filling in his email address, question, etc. fields. When the question is submitted, the store owner will get a notification email.

In the admin panel, the store owner can view the questions submitted for different products and can answer these in the admin interface. A notification email is sent to the customer also when a response is given by a store owner so that he can instantly view the response. On the product detail page, the answer given by the store owner can be seen if the status of that response is set as public by the admin user.



  • A customer can ask questions from the product page through a form with appropriate fields.
  • Questions asked about a product by different users are displayed on its detail page.
  • Only those questions with the status public can be seen.
  • When a question is posted by a user email notifications are sent to the store owner.
  • The store owner can see all the questions in the admin panel and can answer each from the admin panel and can set status public or hidden.
  • When an answer is given to the user by the store owner then email about the answer is send to the user.

Technical Specifications

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Seller profile

Dotsquares Ltd.

Seller contact



Current Version


Magento platform compatibility

Open Source (CE): 2.3 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete)


Stable Build


14 April, 2020


Extensions, Customer Support


Installation Guides

User Guides

License Type

Open Software License 3.0 (OSL-3.0)


Privacy Policy

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Magento that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    Version 1.1.1


  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Stable Version : 1.0.0


  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    Stable Version : 1.0.0


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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