Product FAQ

Product FAQ

Compatible With: Community 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.9.3

Tech Specifications

Current Version:
Stable Build
26 February, 2018
Extensions, Content & Customizations
License Type:
Open Software License 3.0 (OSL-3.0)


 A customer can ask questions from product page through a form with appropriate fields.


Other Extensions by Dotsquares Ltd.


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This extension is specially developed to provide an interface on the product details page to ask a question related to that product to the store owners. A question form will appear where a user can ask his relevant question and submit on the site itself filling in his email address, question etc. fields.

There is a functionality of adding a captcha also from admin on the product question form which stores owner can enable/disable from the admin panel of this module. When the question is submitted then the store owner will get a notification email.

In the admin panel also store owner can view the questions submitted for different products and can answer these in the admin interface. A notification email is sent to the customer also when a response given by store owner so that he can instantly view the response. On the product detail page, the answer given by the store owner can be seen if the status of that response is set as public by the admin user.


  • A customer can ask questions from product page through a form with appropriate fields.

  • Questions asked about a product by different users are displayed on its detail page.

  • Only those questions with the status public can be seen.

  • When a question is posted by a user email notifications are sent to store owner.

  • The store owner can see all the questions in admin panel and can answer each from the admin panel and can set status public or hidden.

  • When an answer is given to the user by store owner then email about the answer is send to the user.

  • Email notification settings can be done from System >> Configuration >> Catalog >> Product FAQ.

  • Spam control feature on the Question form is provided which can be enabled and disabled from configuration settings.

Release Notes

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  • Compatible with CE: 1.7 1.8 1.8.1 1.9 1.9.1 1.9.2 1.9.3
  • Stability: Stable Build
  • Description:

    Stable Version: 0.1.2


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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