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CleverReach®

This is an Integration with a Third Party Service. Other charges and fees may be required to use this extension on your Store
TOTAL:
$0.00

Overview

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With more than 290,000 customers in more than 170 countries, CleverReach® is one of the leading solution providers for email marketing. Our software enables the direct communication between you and your customers and is incredibly easy to use and set up. CleverReach® focuses on high technology standards, a competent customer service and a fair price-performance ratio.

Simply create strong-selling newsletters and automation workflows with CleverReach® and send them to your customers – you don’t need any programming skills. Download our extension to connect our professional newsletter software directly with your Magento 2 shop within just a few minutes. Dive in and get started with your email marketing right now! 

Account & Pricing

Create a new CleverReach® account in the course of the plugin installation or log into your existing CleverReach account. Click here for an overview of our pricing models.  

  • Use our free Lite Plan and manage up to 250 recipients and send up to 1,000 emails per month 
  • If you have more recipients or send emails more often, select an Essential or Enterprise plan.
  • We offer Flex solutions for smaller projects. 
  • Stay flexible – change your price plan at any time. 

Exclusively for Magento customers: Get 10% off your CleverReach® price plan for 12 months! The discount is added to your shopping cart automatically when creating a new account.  

Features: 

You decide, who you want to transfer to CleverReach

During the initial synchronization, a recipient list is automatically created in CleverReach. You decide, who you want to transfer to CleverReach as active recipients – buyers, email subscribers or other contacts. You can also select all contacts or change your selection afterwards in the Extension Settings. For more details, visit our Helpcenter.

Synchronized Data:

  • Newsletter subscriptions and unsubscribes
  • Personal customer data such as first and last name, preferences, gender, age, date of birth, contact details … 
  • Order and purchase details such as purchased products, revenue, purchase frequency, order number, item number, product name, price, currency, quantity…  
  • The last order date, number of orders and total expenses of all orders are saved in the datasets of your recipients. Use these details for sending automated newsletters. 
  • Use automated tags (e. g. newsletter subscriber) and send your emails even faster. 
  • A real-time synchronization always keeps your customer and product data up to date. 

Double-Opt-In Signup Forms for More Email Recipients: 

  • During the initial synchronization, a Double-Opt-in signup form is automatically created for you. You can quickly and easily insert it in your Magento store.
  • You have the option to use our CleverReach Double-Opt-In forms for newsletter sign-ups directly in your Magento store.

Automated Abandoned Cart Emails & Overview Page: 

  • Activate our abandoned cart feature in the plugin to automatically remind customers of their filled shopping cart and encourage them to return and buy. 
  • Use the abandoned cart overview page to manage your abandoned cart emails

Integration your content in your newsletters:

  • Product search, to place your shop products with image, text, price, size, material in your email …  
  • Text and dynamic content from your website 

Monitor Your Success At A Glance:

  • Conversion Tracking (with our Connect link extension) for monitoring orders and revenue generated through your email campaigns  
  • If you run several businesses: Keep an overview – with our multi-shop solution 

The Conversion Tracking Reporting always keeps you informed on what your customers love. Use these valuable data to create personalized offers your customers really want. Benefit from higher open, click and conversion rates! 

CleverReach® Features

  • Various options for creating your email newsletters: Drag & Drop editor, HTML editor or source code editor 
  • Free and responsive email templates 
  • Double-Opt-In signup and unsubscribe forms
  • Automated email campaigns with our Automation Tool THEA 
  • A/B Tests 
  • Extensive Reports and Tracking options 
  • Autoresponders, Follow-Up emails and abandoned cart emails 
  • GDPR-compliant, highest security standards, email marketing made in Germany
  • Free Support & Webinars

Lots Of Additional Features: 

Segmentation of recipients, automatic bounce and unsubscribe management, Blacklist Check, importing features, Design & Spam Tests, RSS feeds, sending personalized newsletters, Social Media Integration, open, click rates and unsubscribe rates, Google Analytics Integration, surveys, Whitelisting, SSL encryption, DKIM and so much more! 

If you have any questions, visit our popular online seminars or contact our support team who’ll be happy to assist you. 

What Your Customers Love

Your Customers...

  • are longing for volume three of their favorite book series 
  • want to get inspired with new lamps for installing a new lighting concept in their living rooms  
  • have been wanting to make an appointment to test drive their new car for quite some time now
  • get excited about ordering their new Christmas decorations conveniently to their homes 

In a perfect world with CleverReach® and Magento 2 your customers are craving for your newsletters as they contain exactly the offers they want. When their shopping experience ends in a spending spree, you know you got everything right. Start right now!

Technical Specifications

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Seller profile

CleverReach®

Seller contact

E-mail

Integrator

CleverReach

Current Version

3.3.0

Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete)

Commerce on prem (EE): 2.3 (current), 2.4 (current), 2.0 (obsolete), 2.1 (obsolete), 2.2 (obsolete)

Type

Stable Build

Updated

13 September, 2021

Categories

Extensions, Marketing, Email Marketing

Supported Browsers

Chrome, Firefox, Edge

Documentation

User Guides

License Type

Open Software License 3.0 (OSL-3.0)

Policy

Privacy Policy

Quality Report

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Installation & Varnish Tests

Passed

Coding Standard

Passed

Plagiarism Check

Passed

Malware Check

Passed

Marketing Review

Passed

Manual Testing

Passed

All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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3.3.0:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - New feature: The plugin includes from this version an overview of abandoned carts (If the abandoned cart feature is enabled in the CleverReach plugin). In the backend, the overview can be found via "Sales -> CleverReach -> Abandoned Carts". Here you can view all open or completed shopping carts and the status of CleverReach "Abandoned cart emails" sent via our THEA Marketing Automation. The overview includes scheduled time, sender time, amount, email address, store, recovery status, and other features. In addition, the direct and immediate sending of an abandoned cart email can be started, or the sending can be canceled. A search & filter function can also be used to filter directly by email addresses or time periods.

3.2.3:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Optimization: Added additional checks for setting date and time objects.

3.2.2:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Optimization: Fix issue when PUSH/// link is generated on production environment.

3.2.1:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Optimization: Compatibility with CleverReach responsive forms.

3.2.0:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - New feature: Send abandoned cart emails automatically with our Marketing Automation. The new plugin menu item “Abandoned Cart” is available for you. You can create your own automations per store and increase your sales with this reminder email.

3.1.0:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Enhancement: Plugin user interface is using Magento UI components to offer a better user experience.
    - New feature: You can now use the CleverReach double opt-in for all newsletter subscriptions. Via the plugin tab “Forms” the function can be activated. You can also get more detailed instructions at https://support.cleverreach.de/hc/en-us/articles/360018745520. Note: This will overwrite the Magento 2 Double-Opt-In function.
    - New feature: CleverReach signups forms can be added via Widgets into Magento content pages. More information: https://support.cleverreach.de/hc/en-us/articles/360018745520

3.0.0:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - New feature: The user can decide who is actively transmitted: Before the initial import of the data you can choose whether only newsletter recipients, buyers or other contacts should be transferred. You can also select all of them, please note the DSGVO guidelines. The data are created in CleverReach as active recipients in the group “Magento”. For detailed instructions on the new procedure, please visit https://support.cleverreach.de/hc/en-us/articles/360013571280 - The initial synchronization can be changed later in the plugin via the plugin settings
    - Optimization: Complete bidirectional interface (Magento <-> CleverReach)
    - The data is synchronized in both directions. If the address in the CleverReach data set changes, this is also transferred to Magento. Unsubscriptions in the CleverReach system are also transferred to Magento, as before, and set the customer in Magento to “email status = inactive”. Example: If the recipient has added, updated, subscribed or unsubscribed in CleverReach, these changes are forwarded to Magento. The other way round, from Magento to CleverReach in the same way.
    - New feature: The new data fields “Count of orders & total spent” are automatically created and filled with data. Example: With the data field “Count of orders” I can filter how many orders a recipient has placed in order to specifically address recipients who have placed more than 50 orders. With the field “total spent” I can write e.g. all recipients, who spent more than 1000 euro in my Shop.
    - New feature: Use product tags and categories as recipient tags.
    - New feature within CleverReach, the tag-based email creation process. The so-called special tags (newsletter recipients, buyers and other contacts) can be selected easily and quickly for email delivery, e.g. to send a mailing to all buyers or newsletter recipients. Find out more: https://support.cleverreach.de/hc/en-us/articles/360013571280
    - Migration assistant from plugin version 2.x.x to 3.0.0

2.4.5:

  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    - Optimization: Check whether a guest recipient exists before deactivation.

2.4.4:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Optimization: Compatibility with Magento 2.4.

2.4.3:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - New feature: Added notification when a connection with CleverReach is lost.

2.4.2:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Optimization: The message “Account ID is null” was fixed. When the connection between Magento 2 and CleverReach is lost. The account ID is cached so that the login works correctly again.

2.4.1:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Optimization: Compatibility for Magento 2 version 2.3.3

2.4.0:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - New feature: Single-Sign-On (one-time login) has been added. After the data transfer, you will be logged in directly to CleverReach and can create your e-mails
    - New feature: CleverReach Log-in screen will be displayed as an iframe now
    - New feature: New CleverReach customers will get a personalized dashboard in CleverReach. Example: "Hello John - Welcome to CleverReach"
    - New feature: A new data field with the name "Last order date" is automatically created in CleverReach. The last order date of a customer is automatically stored in the data field if a new order has been made placed. For example, you can create a segment in CleverReach and trigger an automation chain for all those who have not bought anything for 90 days.
    - New feature: If the import of customer data takes longer than 30 seconds, a message is displayed that the import will continue in the background. In the meantime, you can already create your mailing.
    - Optimization: A verification was added to check whether the connection from Magento to CleverReach still exists. As soon as the plugin is loaded, the plugin checks in the background whether the connection is still established. If the connection was lost, a message appears to reconnect to your CleverReach account.
    - Optimization: When the connection with CleverReach is lost, all changes in the system will be tracked in the background. As soon as CleverReach user reconnect again, all changes will be synchronized to CleverReach.
    - Optimization: Enhancement of two-way synchronization. Existing data in data fields remain unchanged and are not overwritten with empty data records.
    - Optimization: Updated code to meet new Magento coding standards
    - Optimization: Faster transfer of data
    - Optimization: Existing address data fields remain unchanged and are not overwritten with an empty data set
    - Optimization: Import and use of order information within CleverReach improved
    - Optimization: Compatibility for Magento 2 version 2.3.3

2.2.1:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Optimization: Fixed support for PHP 5.3
    - Optimization: Support customer groups without a name

2.2.0:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    - Optimization: Complete synchronization in both directions between Shop/CMS system and CleverReach. Example: Subscriptions or unsubscriptions in CleverReach is also transferred back to the shop/CMS system.
    - Optimization: After installation, the plugin displays valuable import statistics. Example: How many recipients were transferred? How many tags/segments were created? ...
    - Optimization: The new version also removes the dynamic product search (shop) in the CleverReach system during deinstallation

2.1.0:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    - Updated tags synchronization (tags are sending in new format)
    - Optimization: Http requests handling enhancements

2.0.2:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    - Optimization: Newsletter recipients synchronization enhancement
    - Optimization: Http requests handling enhancement

2.0.1:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    - Optimization: New development of the integration & UX adjustments
    - Optimization: Simplified registration process (direct, automatic new registration)
    - Optimization: Entire recipient list, data fields, segments and tags are created automatically
    - Optimization: Automatic import of existing recipients and customers incl. order information
    - Optimization: Regular live synchronization of new recipients and customers incl. order information
    - Optimization: Recipients are noted with "yes" or "no" for their respective newsletter status
    - Optimization: Automatic transfer of customer group and sub shops details for each recipient
    - Optimization: Synchronization of unsubscribes between shop system and CleverReach®
    - Optimization: Lots of relevant data fields concerning email marketing are transferred automatically
    - Optimization: The first mailing can be created right after the import of recipients
    - Optimization: Use of product search in CleverReach® - add shop items to the newsletter
    - Optimization: Use of Connect link extension (order tracking)
    - Adjustment: Opt-in mails from CleverReach® have been deactivated
    - Optimization: Plugin is now available in english, german, french, italian and spanish

2.0.0:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    - Optimization: New development of the integration & UX adjustments
    - Optimization: Simplified registration process (direct, automatic new registration)
    - Optimization: Entire recipient list, data fields, segments and tags are created automatically
    - Optimization: Automatic import of existing recipients and customers incl. order information
    - Optimization: Regular live synchronization of new recipients and customers incl. order information
    - Optimization: Recipients are noted with "yes" or "no" for their respective newsletter status
    - Optimization: Automatic transfer of customer group and sub shops details for each recipient
    - Optimization: Synchronization of unsubscribes between shop system and CleverReach®
    - Optimization: Lots of relevant data fields concerning email marketing are transferred automatically
    - Optimization: The first mailing can be created right after the import of recipients
    - Optimization: Use of product search in CleverReach® - add shop items to the newsletter
    - Optimization: Use of Connect link extension (order tracking)
    - Adjustment: Opt-in mails from CleverReach® have been deactivated
    - Optimization: Plugin is now available in english, german, french, italian and spanish

1.1.1:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Compatible with Commerce on prem (EE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    CleverReach Magento 2.0 plugin version 1.1.1
    Changes
    - Updated version for new plugin marketplace description

1.1.0:

  • Compatible with Open Source (CE) : 2.0 2.1 2.2
  • Stability: Stable Build
  • Description:

    * Improved synchronisation mechanism
    * Added possibility for automatic registration for new CleverReach® customers
    * Added handling of revoked CleverReach® REST API token
    * Fixed issues in plugin configuration and OAUTH authentication
    * Fixed sending DOI twice
    * Handled problem when country is not set in the shop
    * Fixed other small bugs

1.0.0:

  • Compatible with Open Source (CE) : 2.0 2.1
  • Stability: Stable Build
  • Description:

    The initial release of integration between M 2 and CleverReach Email marketing solution (https://www.cleverreach.com/). Features:
    * Import of customer and subscribers to CleverReach system
    * Live synchronization of subscribers and customers after first import
    * Product search from CleverReach system
    * Order tracking

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

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Q & A

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Reviews

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