OverviewBack to top
Magento 2 Store Credit extension was born out of the ultimate need for a refund process that is quick and efficient without any loss of money. Store owners can now say goodbye to refunding in hard cash and getting customers' complaints about slow refunds or transaction fees.
Why would you need Magento 2 Store Credit extension?
- Keep Money on Pocket: avoid paying back the revenue that is already received;
- Increase Customer Retention: keep customers coming back to buy more instead of taking their customs elsewhere;
- Turn Refund to New Sales: still earn some profit margin through the products that customers buy with store credit;
- Optimize The Refund Process: make quick and efficient refund to customers without any additional charge and increase their satisfaction;
- Utilize Credit for Promotional Campaigns: store admin can freely update customer's store credit and give rewards for specific events or occasions.
Refund to Customer's Store Credit Wallet
Store Owners can either refund through order or directly update the customer's store credit from the backend. It is an extremely speedy refund process and also drives more sales to the store.
Also, the admin can manually grant the customer some more credit for a special offer. The customer will be motivated to spend more credit and buy more products.
Meanwhile, customers can easily track their available credit and all the actions that affected it in My Account, thereupon steered to purchase more with their credit in mind.
Offer Customers Another Payment Method
With their store credit being positive, customers can choose to pay a part or all of the order value with credit.
There are four common uses of credit for customers:
- Checkout Page
- Shipping Fee
- Shopping Cart
- Apply to Tax
Detailed Tracking of Credit Transactions
Usage of store credit is encouraged, but it should be carefully managed. Too much virtual payment hurts the business.
Our extension supports tracking credit usage through 3 ways:
- Transaction Grid
- Transaction per Customer
Also, the extension offers:
- Notification email to customers of credit update
- Smooth work with both default and integrated payment methods
- GraphQL & REST APIs
Retain Customers with Credit
Give customers credit refunds instead of hard cash and keep them coming back for more products.
Optimize the Refund Process
A smooth refund process that is fast and with no additional fee is the key to increasing customer satisfaction.
Technical SpecificationsBack to top
Adobe Commerce platform compatibility
Open Source (CE): 2.4 (current)
09 April, 2021
Extensions, Payments & Security, Checkout Enhancements
Quality ReportBack to top
All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release NotesBack to top
- Compatible with Open Source (CE) : 2.4
- Stability: Stable Build
v1.1.2: Compatible with Stripe Payment and Paypal Payment
SupportBack to top
The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.Contact Vendor