This extension supports admin to create and customize FAQs page to increase interaction with customers
OverviewBack to top
Every customer always feels like reading Frequently Asked Questions (FAQs) when taking consideration to purchase any product. FAQs section gives them more information about products on many aspects other customers often have been confused. Additionally, FAQs also increase customer interaction on product pages when asking store owners about products, request for more features or value and so on. In Magento 2, store owners need to install an extension called FAQs to have this function on the websites. The FAQs for Magento 2 module allows customers to submit questions to stores and especially creates a FAQs page which displays all customer questions about many different products. This page includes multiple FAQ categories presented with specific images and a block of questions. This module also supports question search and voting functions on the page, which makes customers easily look for questions and evaluate answers from stores.
- Show FAQs on the product page and submit questions easily
The module allows showing the FAQs on the product page so that customers can easily find answers to the questions related to that product.
- Create and show FAQs in their pages
Additionally, admins can create question pages. In each page, there is more additional information related to the question, such as helpful votes, related issues, the most FAQs, and tags.
- Enable to create and display FAQs categories
In the frontend, when customers click FAQs shortcut in the header bar, they will navigate to FAQs Main page with multiple categories for FAQs. Each class presents with category image and a block of issues. Customers just need to click each question in that box to show answers.
- Configure to show the most recent and related FAQs
Besides, on FAQs main page, online customers can know and find the most current and associated FAQs on the left side of Magento 2 stores.
- Enable to search questions and answers based on tags and keywords
Using FAQs extension for Magento 2, when customers search query, the search result will base on tags and keyword to display those question on the FAQs Search Result page.
- Vote button for answers as helpful or unhelpful as wish
Admins can choose either the real data of voting or setting a number of these useful/useless votes as they want.
- Set number of FAQs to be shown on categories box and category page
- Help to solve customer’s questions quickly with FAQs extension for Magento 2
As a store owner, you might receive a large number of issues from customers about your products. To solve this drawback, FAQs for Magento 2 extension is developed to help admin manage and answer the questions quickly and conveniently.
- Increase your credibility with Magento 2 FAQs extension
Providing answers to the questions as soon as possible will make customers satisfied. With FAQs for Magento 2 extension, customers gain more knowledge about the concerned product by admin, and your credibility will increase apparently. Furthermore, they will trust your site more than others with the friendly and informative FAQ page.
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Release NotesBack to top
- Compatible with CE: 2.1 2.2
- Compatible with EE: 2.1 2.2
- Stability: Stable Build
v1.0.1: Compatible with magento 2.2.5