Overview
Back to topRefund requests are a great problem for store owners. The rate of returned purchases may increase to 30%, especially during the after-holiday periods. It can bring significant losses and affect your business. Store Credit & Refund extension for Magento 2 allows solving this problem by turning real money into ‘store currency’. Store credits will not only reduce losses but also enhance customers’ loyalty.
Credits and various bonuses will deliver your customers from an unpleasant shopping experience. With the module, you can motivate buyers to continue shopping by letting them spend store credits on new purchases, taxes, or shipping costs. Moreover, admins are able to grant store credits right from the admin panel, which is a good way to thank customers and restore their satisfaction.
Account & Pricing
This extension is ready-to-use out of the box so no separate account is required and no fees are applied for using it.
Key Features:
- Create a flexible system of custom store credits;
- Use credits to cover refunds fully or partially;
- Allow customers to spend store currency on new items, shipping costs or taxes;
- Grant credits and bonuses right from the admin panel;
- Let shoppers see store credits on their accounts;
- Track customers’ store credit history in a handy grid;
- Send your customers notifications about the changes in their credit balance.
Return Purchases With Store Credits
In case the customer wants to refund the purchased item, with the extension you are able to return the whole or partial sum offline as store credit points. Thus, you will save money and motivate the customer to make a new purchase.
Improve Sales By Granting Credits
If a customer wants to buy an item, but the price is too high for him, you are free to reduce the real price by deducting store credits. It’s a good way to build customers’ loyalty and promote poorly sold items.
Manage All Credit Memos On A Separate Grid
Track all the actions your customers or admins perform in a few clicks. See the total refund sum or a particular one on a handy grid. Check store credit balance of each customer and make changes if needed.
Easily Retain Customers & Grow Base
Offer store credits to motivate buyers to continue shopping in your webstore. It is possible to thank customers with credits right from the admin panel. Improve their shopping experience by allowing to spend store currency on taxes and other costs.
Keep In Touch With Your Customers
Let your shoppers control their store credit balance. Display credit amount and balance history right on the customer’s account page. Inform them about any changes in store credit balance via preconfigured notifications.
Security & PCI Compliance
Our extension does not work with credit card data or any other payment-related information It simply hides the payment method on the checkout if specific conditions are met. No sensitive payment information is stored on your, our or Magento servers.
Demo
User Guide
| See a detailed User Guide to configure the extension properly |
Our Support Policy:
- 3 months of free support for Cloud editions;
- Support Service subscription also may be purchased separately. Please contact vendor for details;
- 25-days Marketplace Return Policy.
Technical Specifications
Back to topSeller profile
Seller contact
Current Version
1.2.4
Adobe Commerce platform compatibility
Adobe Commerce (cloud): 2.4 (current)
Adobe Commerce (on-prem): 2.4 (current)
Magento Open Source: 2.4 (current)
Type
Stable Build
Updated
27 October, 2023
Categories
Extensions, Customer Support
Quality Report
Back to topAll tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release Notes
Back to top1.2.4:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
Compatibility now the extension is compatible with Magento 2.4.5-p2, 2.4.6
Fix fixed an issue with Store Credits applying when the 'Encourage Using Store Credit' setting is enabled
Fix now it is possible to accrue more Store Credits than the amount of the order when making a refund
Fix we solved the problem with a Credit Memo creating in an order that has a partial refund
Fix we solved the problem with removing several products at once when editing an order
Fix PayPal payments are now successful when paying for an order once Store Credits are applied
1.2.3:
- Compatible with Adobe Commerce (cloud) : 2.4
- Compatible with Adobe Commerce (on-prem) : 2.4
- Compatible with Magento Open Source : 2.4
- Stability: Stable Build
-
Description:
1.2.3 - Sep 06, 2022
Fix the issue with the Store Credits applying when the Braintree Payments is being used was resolved
1.2.2 - Jul 06, 2022
Improvement we added the possibility for using a comma to separate decimals in the Store Credit amount
1.2.1 - Apr 21, 2022
Compatibility now the extension is compatible with Magento 2.4.4
Support
Back to topThe best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.
Contact Vendor