Store Credit & Refund

by Amasty
Premier Extensions Partner


Magento Platform
Open Source (CE)
2.1, 2.2, 2.3
Commerce using on prem (EE)
2.1, 2.2, 2.3

Tech Specifications

Current Version:
Stable Build
22 June, 2019
Extensions, Customer Support
Supported Browsers:
Chrome Linux: 42, 43, 44 Mac: 39, 44 Windows: 39, 40, 42, 43, 44 Firefox Linux: 31, 38, 39, 40, 41 Mac: 31, 38, 39, 40, 41 Windows: 31, 38, 39, 40, 41 Opera Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Safari Linux: 7, 7.1, 8, 9 Mac: 7, 7.1, 8, 9 Windows: 7, 7.1, 8, 9 Edge Windows: 42 IE Windows: 10, 11, 8, 9


Scale up sales and benefit from refunds with the automated return system. Offer store credits to your customers and encourage them to make new purchases.

Other Extensions by Amasty


Back to top

Refund requests are a great problem for store owners. The rate of returned purchases may increase to 30%, especially during after-holiday periods. It can bring significant losses and affect your business. Store Credit & Refund extension for Magento 2 allows solving this problem by turning real money into ‘store currency’. Store credits will not only reduce losses but also enhance customers’ loyalty.  Credits and various bonuses will deliver your customers from an unpleasant shopping experience. With the module, you can motivate buyers to continue shopping by letting them spend store credits on new purchases, taxes or shipping costs. Moreover, admins are able to grant store credits right from the admin panel, which is a good way to thank customers and restore their satisfaction.  


Key Features

  • Create a flexible system of custom store credits;
  • Use credits to cover refunds fully or partially;
  • Allow customers to spend store currency on new items, shipping costs or taxes;
  • Grant credits and bonuses right from the admin panel;
  • Let shoppers see store credits on their accounts;
  • Track customers’ store credit history in a handy grid;
  • Send your customers notifications about the changes in their credit balance.


Turn Refunds Into Sales

Return Purchases With Store Credits

In case the customer wants to refund purchased item, with the extension you are able to return the whole or partial sum offline as store credit points. Thus, you will save money and motivate the customer to make a new purchase. 


Improve Sales by Granting Credits

If a customer wants to buy an item, but the price is too high for him, you are free to reduce the real price by deducting store credits. It’s a good way to build customers’ loyalty and promote poorly sold items. 


Manage All Credit Memos on a Separate Grid

Track all the actions your customers or admins perform in a few clicks. See the total refund sum or a particular one on a handy grid. Check store credit balance of each customer and make changes if needed. 


Grant Store Credits

Easily Retain Customers & Grow Base

Offer store credits to motivate buyers to continue shopping in your webstore. It is possible to thank customers with credits right from the admin panel. Improve their shopping experience by allowing to spend store currency on taxes and other costs. 


Keep In Touch With Your Customers

Let your shoppers control their store credit balance. Display credit amount and balance history right on the customer’s account page. Inform them about any changes in store credit balance via preconfigured notifications.



| Configure Backend Extension Settings |
| Store Credit & Refund history on the frontend |


User Guide

| See a detailed User Guide to configure the extension properly |


Our Support Policy

  • Free lifetime updates
  •  3 months of free support services 
  •  25-days money back 

Release Notes

Back to top


  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Compatible with Commerce using on prem (EE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    Version 1.0.0


Back to top
The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

Back to top


Back to top