FAQ & Product Questions

FAQ & Product Questions

by Amasty
Premier Extensions Partner
Compatible With: Community 2.1, 2.2 Enterprise 2.1, 2.2

Tech Specifications

Current Version:
Stable Build
27 June, 2018
Extensions, Content & Customizations, Product Content


Equip your store and product pages with the extra information about products and services to provide customers with the ultimate shopping experience and reduce support.

Other Extensions by Amasty


Back to top

Add the advanced SEO-optimized knowledge base to your Magento 2 store. Let customers get the comprehensive information about products and services, as well as ask questions and receive support in the most efficient manner. Build the FAQ section using with the great SEO capabilities, configurable layout, powerful WYSIWYG editor, and flexible module's configuration.

Create your own knowledge base

Let store visitors and registered customers add new questions or create them manually to increase the amount of user-generated content that is perfect for store's SEO. With the FAQ and Product Questions extension for Magento 2, you can manage all questions in the backend:

  • assign question to particular products;
  • provide detailed answers using powerful WYSIWYG editor;
  • add social sharing buttons to help visitors share useful information;
  • gain customers' trust with question ratings;
  • distribute questions between categories.

Moreover, you can utilize FAQ categories to accurately sort all the questions. Also, each category can be equipped with an individual icon and meta information for SEO purposes.

Please notice, that the FAQ and Product Questions module fully complies with the latest EU's GDPR requirements. You can collect users' consents for personal data processing when they are adding new questions using their name and email.

Flexible knowledge base layout

Creating the knowledge base is not only about questions and answers but also about the look and functionality of the FAQ section.

The extension can add FAQ section to product pages as a new tab. You will need to assign questions to particular products to achieve this. Also, the module provides your Magento 2 store with a separate knowledge base that consists of 3 configurable widgets:

  • search widget to allow customers to quickly find the required information;
  • categories widget to display questions grouped by categories;
  • 'return to product' widget that helps customers go back to the last viewed product.

All together these widgets are combined within the pre-configured FAQ page that looks great and add better user experience to your store. On top of that, each of the widgets can be implemented throughout your store's CMS-pages to provide the quick access to particular questions, search bar or even the 'return to product' button.

Advanced SEO capabilities

The FAQ and Product Questions extension for Magento 2 provides you with the essential set of tools to boost store SEO. These are:

  • unique and SEO-friendly URLs for each question;
  • short and full answers to avoid content duplication;
  • breadcrumbs to easily integrate FAQ into store structure;
  • meta title and description for questions and categories;
  • 'Noindex', 'Nofollow' and canonical URLs support;
  • seamless integration with the existing XML sitemap.

Also, the module supports import and export capabilities to easily transfer the knowledge base from your Magento 1 store or to move to a new Magento 2 installation.

User Guide:

|Take a look at the detailed user guide|


|Visit FAQ home page|  |Manage questions|

Our support policy:

Release Notes

Back to top


  • Compatible with CE: 2.1 2.2
  • Compatible with EE: 2.1 2.2
  • Stability: Stable Build
  • Description:



Back to top
The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

Back to top


Back to top