OverviewBack to top
Utilize the chance to easily enhance both the shopping process and user experience with the one handy tool provided by the module. The Login As Customer extension for Magento 2 enables store administrators to view the entire website from the shoppers' perspective. Using this functionality one can quickly enter any customer account to provide support, assist with checkout, or accompany during shopping.
Besides the main feature, the extension allows you to track all the admin login attempts on the grid, as well as equip user roles with the specific permissions.
- See the store from customers' point of view;
- One-click admin assess to any user account;
- Track and record each customer account login attempt;
- Enable sub-admins to login as customers.
Login As Customer In One Click
From the backend of your Magento 2 store, select any customer and click the 'Login as Customer' button. Next, you will be redirected to the customer's account dashboard. Now, you're logged in and can operate as a selected customer: browse the store, make purchases, and even contact support. This is the best chance to look at your store from the shoppers' side.
Track Login As Customer Activity With Log
The store administrator can easily see all login attempts performed by the sub-admin users. Every time when a sub-admin uses the 'Login as Customer' button, the attempt is recorded and can be viewed in the special log. Each record contains such information as:
- customer account details
- sub-admin users details
- time and date
- store view
Allow Sub-Admin Users To Login As Customer
The module is extremely helpful for sales representatives and dealers that work with your store. Using the default Magento 2 permissions functionality, the store administrator can grant sub-admin users the ability to log in as customer as well as view the activity log.
More Options For Magento 2 Login As Customer:
- Choose whether to open a customer account page in a new tab of your browser or in a current tab;
- Select only those store views of the website a particular customer is associated with.
| Learn how to configure the extension with the detailed User Guide |
Our Support Policy:
- Support Service subscription may be purchased separately. Please contact vendor for details;
- 25-days Marketplace Return Policy.
Technical SpecificationsBack to top
Adobe Commerce platform compatibility
Open Source (CE): 2.3 (current), 2.1 (obsolete), 2.2 (obsolete)
Commerce on prem (EE): 2.3 (current), 2.1 (obsolete), 2.2 (obsolete)
14 March, 2022
Extensions, Customer Support
Chrome, Firefox, Opera, Safari, Edge, IE
Quality ReportBack to top
All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.
Release NotesBack to top
- Compatible with Open Source (CE) : 2.2 2.3
- Compatible with Commerce on prem (EE) : 2.2 2.3
- Stability: Stable Build
1.1.0 - May 13, 2020:
New: we added a new option “Open Customer's Account in the New Tab“ that allows you to decide whether you want to open a customer's account in a new tab or stay in a current one
Improvement: now the setting “Allow Selecting Store View to Login“ offers you an opportunity to select store views to log in as a customer
- Compatible with Open Source (CE) : 2.1 2.2
- Compatible with Commerce on prem (EE) : 2.1 2.2
- Stability: Stable Build
SupportBack to top
The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.Contact Vendor