Login As Customer

Login As Customer

by Amasty
Premier Extensions Partner


Magento Platform
Open Source (CE)
2.1, 2.2
Commerce using on prem (EE)
2.1, 2.2

Tech Specifications

Current Version:
Stable Build
24 August, 2018
Extensions, Customer Support


Equip your store managers with the ability to login as customer to reduce time on accompanying customers with the shopping process and provide quick support.

Other Extensions by Amasty


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Utilize the chance to easily enhance both shopping porcess and user experience with the one handy tool provided by the module. The Login as Customer extension for Magento 2 enables store administrators to view at the entire website from the shoppers' perspective. Using this functionality one can quickly enter any customer account to provide support, assist with checkout or accompany with shopping.

Besides the main feature, the extension allows you to track all the admin login attempts on the grid, as well as equip user roles with the specific permissions.


Use the 'Login as Customer' button for one-click customer login

From the backend of your Magento 2 store, select any customer and click the 'Login as Customer' button. Next, you will be redirected to the customer's account dashboard. Now, you're logged in and can operate as a selected customer: browse the store, make purchases, and even contact support. This is the best chance to look at your store from the shoppers' side.


Login as customer log for the admin activity tracking

Store administrator can easily see all login attempts performed by the sub-admin users. Every time when a sub-admin uses the 'Login as Customer' button, the attempt is recorded and can be viewed in the special log. Each record contains such information as:

  • customer account details
  • sub-admin users details
  • time and date
  • store view


Grant permissions to sub-admin users to login as customer

The module is extremely helful for sales representatives and dealers that work with your store. Using the default Magento 2 permissions functionality, store administrator can grant sub-admin users the ability to login as customer as well as view the activity log.


User Guide:

Take a look at the detailed user guide|



Explore customer's account|  |View login attempts log|


Our support policy:

Release Notes

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  • Compatible with Open Source (CE) : 2.1 2.2
  • Compatible with Commerce using on prem (EE) : 2.1 2.2
  • Stability: Stable Build
  • Description:



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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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