Store Credit & Refund



Magento Platform
Open Source (CE)
2.1, 2.2, 2.3
Commerce using on prem (EE)
2.1, 2.2, 2.3
Commerce on Cloud (ECE)

Tech Specifications

Current Version:
Stable Build
05 March, 2020
Extensions, Sales, Rewards & Loyalty
License Type:


Refund to in-store currency and reward your customers on special occasions.

Other Extensions by Aheadworks


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The extension is a part of Aheadworks Small Business Kit – a set of extensions for Magento 2 offered at a special price and bringing the most demanded functionality at storeowner's disposal.

Store Credit and Refund extension for Magento 2 introduces an in-store currency that can be used to process refunds or reward customers. The currency can then be spent on any orders customer places. The refunds are processed directly from the Credit Memo page. The extension introduces the Transactions section where the storeowner can manually add or subtract points from the customer's balance, either per customer or via mass actions.

For the store frontend customers get a dedicated account section where they can get an overview of the store credit movement and check the credit balance. At the product pages alongside the regular product price Store Credit and Refund extension can display a price discounted with credit available promoting purchases.

Refund happens – a sad truth. It doesn't have to be the store's fault, in fact in most of the cases it isn't. But when the refund happens the main concern of the storeowner is to keep customer loyal to the store, that's where Store Credit and Refund extension shines. By offering a store credit refund instead of a monetary refund the storeowner keeps customer's money to the store and promotes additional purchases increasing customer's loyalty. Not to say that the extension cuts the refund time by avoiding any monetary transactions. Moreover, the extension can serve as a promotional tool – the storeowner can reward customers on different occasions with a little something to credit balance, or wish a happy birthday in a most pleasant way for the customer – a discount.


Business Value

  • Keep cash in store – refund in two clicks with the store credit and add a little extra for the troubles to keep customer happy;
  • Boost sales – encourage additional purchases by adding promo credit to all customers at once and display discounted prices on all product pages;
  • Make informed decisions – every credit transaction is reflected in the Transactions grid.


Feature Highlights

Automatic Refunds

The orders can be automatically refunded to the store credit, keeping customers loyal

Manual Updates And Mass Actions

The storeowner gets a full control over the customer's credit balance

Email Notification

Credit balance updates can be emailed directly to customers

Subtotal, Tax And Shipping

Can be covered with store credit

Credit Filters

Transactions grid comes with the set of filters allowing for quick transaction seach and identification

Discounted Product Price (Optional)

As an additional purchasing incentive, below the product price customers can see a notification how much they can save by spending store credit

Customer Account Section

To let customers know all the credit balance movements

In-store Credit Reminder

Customer's credit balance can be displayed at the top of the store pages

Credit Checkout

Customers can decide if they want to checkout with CC or use credit balance which can cover all including taxes and shipping




Enhance This Extension With The Following: 

  • Smart One Step Checkout - customers are able to use their store credits on the checkout page built by the Smart OSC extension in order to pay for their purchases the same way as they can do it on the default Magento checkout page.


Support Policy

Free Lifetime Updates

Aheadworks customers get free access to the newest versions of the extensions purchased.

Support period included in the extension's price

  • Magento Open Source (CE) version - 3 months of free technical support
  • Magento Commerce using on prem (EE) version - 3 months of free technical support
  • Magento Commerce on Cloud (ECE) version - 3 months of free technical support

Release Notes

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  • Compatible with Open Source (CE) : 2.3
  • Compatible with Commerce using on prem (EE) : 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.3
  • Stability: Stable Build
  • Description:

    * Store Credit is reimbursed multiple times on pressing 'Cancel' order button in admin
    * Error appears when trying to manage a 'Newsletter Subscriptions' page in a customer account
    * Error occurs while trying to create a new transaction (with more than 9 websites)
    * Fixed issue when Totals sorting doesn't work on frontend
    * Installation error occurs when using PHP 7.3
    * Translation improvements


  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Compatible with Commerce using on prem (EE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    + Magento 2.3 compatibility


  • Compatible with Open Source (CE) : 2.1 2.2
  • Compatible with Commerce using on prem (EE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    +Integration with Smart One Step Checkout from Aheadworks
    *Lifetime sales value becomes negative if discount covers Shipping in order
    *Store Credit is not issued when admin cancels order from Orders grid
    *Block with Store Credit discount is not shown on product page in some cases
    *Design improvements


  • Compatible with Open Source (CE) : 2.1
  • Compatible with Commerce using on prem (EE) : 2.1
  • Stability: Stable Build
  • Description:

    * Top link balance issue
    * Additional column in the Transactions grid
    * "Comment To Customer" filter doesn't work correctly at Transactions page


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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