Product Questions



Magento Platform
Open Source (CE)
2.0, 2.1, 2.2, 2.3
Commerce using on prem (EE)
2.0, 2.1, 2.2, 2.3

Tech Specifications

Current Version:
Stable Build
24 May, 2019
Extensions, Content & Customizations, Personalization & Experience Management


Creates a designated communication area for customers to leave questions and share additional information

Other Extensions by Aheadworks


Back to top

Product Questions extension for Magento 2 introduces a question/answer thread to the product pages of the store. Whether you want the store administrator to answer the questions or let the community do it for you, Product Questions offers a convenient communication platform.

With the Product Questions extension, you get a full control of the question/answer process. Depending on how you plan it, Product Questions extension can serve as a knowledge base, forum, communication platform or even customer-powered social network.

For example: you can allow only the customers who have purchased the product to answer the questions, producing valuable content and supplying extensive product information. Another option is to position the Product Questions block as a forum thread, letting all customer groups participate in the discussion of a particular product. In addition, you can let your customers ask private questions that can only be answered by the store administrator and will not show up on the store frontend.

Business Value

Product Questions extension for Magento 2 introduces a question-answer block helping to build a customer-oriented store.

  • Increase customer satisfaction by providing them with a possibility to ask anything they want to know about and get rapid and qualified answers to asked questions
  • Save time by creating your own questions or sharing the existing ones across all relevant pages to avoid repetitive inquires
  • Pinpoint the description bottlenecks - ”By product” view demonstrates which products get more questions and might need an information update

Feature Highlights

Private and public questions

Customers have a choice of asking either a private question – visible to store administrator only, or a public question – open for everyone to pitch in.

Publishing restrictions

Administrator decides which questions get published and whether or not answers will have to go through admin validation.

Customer notifications

New tab is added to customer area to keep track of asked questions. There is an option for email updates as well.

Question management

When managing questions it is easy to see which products get more questions and might need an informational update.

Rating system

Store administrator can enable question rating system. Ratings may be also edited manually via backend. Having rating system allows customers to view submissions by usefulness.

Questions Migration from Magento 1

The migration script provided by Product Questions 1.1 for M2 allows you to move questions, answers, and some other entities created by the Product Questions extension for M1 to your Magento 2 store without data loss and breach.

User-friendly interface

Switching from pending, to new, to archive is a one click process thanks to backend bookmarks. All of the controls are gathered under a single tab, allowing for an uninterrupted workflow


To experience the extension firsthand follow the links below:


Support Policy

Included technical support:

  • Magento Open Source (CE) version - 3 months of free technical support
  • Magento Commerce (EE) version - 12 months of free technical support 

Release Notes

Back to top


  • Compatible with Open Source (CE) : 2.1 2.2 2.3
  • Compatible with Commerce using on prem (EE) : 2.1 2.2 2.3
  • Stability: Stable Build
  • Description:

    + Magento 2.3 compatibility


  • Compatible with Open Source (CE) : 2.1 2.2
  • Compatible with Commerce using on prem (EE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    +Product Questions migration tool
    *SEO improvements
    *Error occurs after using mass actions in Question grid
    *Magento 2.2: compilation issue


  • Compatible with Open Source (CE) : 2.1 2.2
  • Compatible with Commerce using on prem (EE) : 2.1 2.2
  • Stability: Stable Build
  • Description:

    +Magento 2.2RC compatibility
    *Support for php v7 in composer
    *Fixed timezone issue: Question with the wrong date is created at Admin
    *Changed label in system.xml


  • Compatible with Open Source (CE) : 2.1
  • Compatible with Commerce using on prem (EE) : 2.1
  • Stability: Stable Build
  • Description:

    * Fixed issue with Full Page Cache incompatibility
    * Fixed issue with incorrect position of Product Questions tab on product page
    * Code refactoring
    * Installation issue


  • Compatible with Open Source (CE) : 2.0
  • Compatible with Commerce using on prem (EE) : 2.0
  • Stability: Stable Build
  • Description:

    * Uncaught Type Error on product page
    * Question page opened in two tabs
    * https and FPC issue


Back to top
The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

Back to top


Back to top