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The GDPR regulation terms that came into force on May 25, 2018, forced Magento merchants to pay close attention to their privacy policy terms. In some cases, merchants had to revise their approach of collecting and processing personal customer data, both by their main stores and subsidiary systems, including CRMs, ERPs, mailing services, and so on.

The latest implementation of GDPR imposes additional obligations so now businesses need to collect customer consents upon the use and processing of individual information, allow customers to access, copy, and erase their personal data, which can take much time and cause some information losses in case if vast customer bases are processed.

The GDPR extension for Magento allows organizing this process tightly and getting control over the process of collecting consents and data request tracking. The GDPR module for Magento collects consents from both new and existing customers throughout registration, checkout or any other website pages. Customers are able to send data access and erasure requests directly from their accounts. The requests, verified and approved beforehand by email, are sent straight to the Magento backend and can be easily processed and managed there. 

Even in the case of significant changes applied to an online store privacy policy, Magento admins are able to effectively manage and control the way they remove and collect the new approvals respectful of the latest policy changes.


Business Value

The Magento GDPR extension allows Magento merchants to control, manage and improve the overall compliance of their business activities with the GDPR requirements and:

  • Allows them to decrease related customer complaints and reduce the risk of possible expenses;
  • Makes customers feel that their personal information is properly and carefully used and processed;
  • Builds the entire process manageable and transparent for both Magento admins and customers.


Feature Highlights

  • Data Access & Erasure

Right in their accounts, customers are able to request to access and delete their personal data, if necessary.

  • Request Verification

The email verification mechanism allows for avoiding fake data requests and information leakage.

  • Privacy Policy (GDPR) Consents

Guest customers are able to provide their consents either on registration or checkout pages. Existing customers have the chance to agree with privacy policy terms on dedicated popups.

  • Consents Tracking & Management

All the submitted and verified consents are stored by the extension in the backend. So, Magento admins are always notified about new requests and can process them in a reasonable time. In the case of data access requests, they can provide personal data in two formats - PDF (human-readable) and XML (machine-readable for data transfers). Erasing customer data is simple and takes only one click. 

  • Support Of Privacy Policy Changes

Basic privacy policy changes affecting its meaning and requiring new consents are also handled by the GDPR Magento plugin. Magento admins are able to reset all consents at once and collect new consents once again using the functionality described above.

  • API

The GDPR Magento extension comes with the API that allows retrieving and erasing customer data from third-party applications much simpler.



To explore the extension in more detail, follow the links:


Support Policy

Included technical support:

  • Magento Open Source (CE) version - 3 months of free technical support
  • Magento Commerce using on prem (EE) version - 3 months of free technical support 
  • Magento Commerce on Cloud (ECE) version - 3 months of free technical support  

Technical Specifications

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Seller profile


Seller contact



Current Version


Adobe Commerce platform compatibility

Open Source (CE): 2.3 (current), 2.4 (current), 2.2 (obsolete)

Commerce on prem (EE): 2.3 (current), 2.4 (current), 2.2 (obsolete)

Commerce on Cloud (ECE): 2.3 (current), 2.4 (current)


Stable Build


30 December, 2021


Extensions, Content & Customizations

Quality Report

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Installation & Varnish Tests


Coding Standard


Plagiarism Check


Malware Check


Marketing Review


Manual Testing


All tests were conducted on the latest versions of Adobe Commerce that existed for the compatible release lines at the moment of the extension submission. Latest versions of all other software were used, as applicable.

Release Notes

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  • Compatible with Open Source (CE) : 2.3 2.4
  • Compatible with Commerce on prem (EE) : 2.3 2.4
  • Compatible with Commerce on Cloud (ECE) : 2.3 2.4
  • Stability: Stable Build
  • Description:

    + Save various versions of Privacy Policy
    + Allow customers to download their personal data automatically
    + Email template for data access request
    + UI, UX improvements
    + Web API update
    * Fixed issue for Magento Marketplace
    * Fixed issue with ACL


  • Compatible with Open Source (CE) : 2.3
  • Compatible with Commerce on prem (EE) : 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.3
  • Stability: Stable Build
  • Description:

    * When new Store View is enabled, "Consent Relevance" page isn't opened
    * Welcome message is present on Storefront after removal request is complete
    * Fixed issue when Consent Popup does not appear on checkout


  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.2 2.3
  • Compatible with Commerce on Cloud (ECE) : 2.3
  • Stability: Stable Build
  • Description:

    + Compatibility with mpdf version 8
    * Error occurs on an attempt to open the "Consent Relevance" grid (Magento Commerce 2.3.2)
    * Fixed issue with 'PayPal Express Checkout'
    * Fixed issue when data are not entirely removed


  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce on prem (EE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    + Magento 2.3 compatibility


  • Compatible with Open Source (CE) : 2.2
  • Compatible with Commerce on prem (EE) : 2.2
  • Stability: Stable Build
  • Description:

    *Initial release


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The best place to start if you need help with a specific extension is to contact the developer. All Adobe Commerce developers have both a contact email and a support email listed.

Contact Vendor

Q & A

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