Follow Up Email

Follow Up Email

Compatible With: Community 2.1, 2.2 Enterprise 2.1, 2.2

Tech Specifications

Current Version:
Stable Build
21 September, 2018
Extensions, Marketing, Email Marketing


Run targeted email marketing campaigns with precise sending conditions and scheduling options. Monitor the performance of individual emails and entire email campaigns.

Other Extensions by Aheadworks

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The Follow Up Email extension for Magento 2 is designed specifically for email marketing purposes. It allows you to run precisely targeted email campaigns along with flexible conditions, performance stats, email sending schedules, and more!

In essence, the work with this email marketing extension for Magento 2 starts with defining a campaign trigger event. The chosen event will automatically initiate email sending according to the specified conditions.

Each follow up email event for Magento 2 can be scheduled for a specific date and time. For example, if a customer leaves his/her cart, you can fire the corresponding abandoned cart email for Magento 2 20 minutes after the abandonment. Or, send him/her, say, a review reminder a week after a purchase was made.

Moreover, this abandoned cart extension for Magento 2 allows performing A/B testing of emails via the provided A/B testing mode. Thanks to it, you can create follow-ups with different content, layout, headers, and footers.

But how one can decide what works and what not in each particular email? The stats provided with the module speak for themselves! With them, you can gauge the performance of individual emails and entire email campaigns.


Business Value

A powerful tool for email marketing campaign management. 

  • Pinpoint your email recipients with the eight trigger events;
  • Make your targeting even more precise by setting event conditions;
  • Personalize emails with the powerful writing tools (preview mode included);
  • Save time on sending emails by scheduling their automatic firing;
  • Define which email content drives more conversions via the A/B testing mode;
  • Analyze campaign efficiency in the performance reports.


Feature Highlights

Eight trigger event types

Choose among the eight event types available out-of-the-box. Those include abandoned checkout, order status change, customer registration, newsletter sign up, customer review submission, wishlist content edit, customer birthday, or any customer activity.

Flexible event conditions

Thoroughly set up events by manipulating with the store view, customer group, lifetime sale, order, and product type conditions.

Built-in email templates

Quickly create emails by using the provided templates made with regard to the best industry practices.

Writing tools

The embedded WYSIWYG editor allows easily composing beautiful emails without any specific HTML knowledge.

A/B testing mode

Experiment with the look and content of your emails to decide which ones engage more users. Use the A/B testing mode or run several tests at a time for this purpose.

Scheduling options

Define the timing when your emails should be sent.

Email chains

Schedule whole email chains for your campaigns. Each email will be sent automatically according to the specified conditions and trigger events.

User-friendly interface

All management tools are located under a single tab this way ensuring an uninterrupted workflow.



Follow the link to experience the extension first hand!


Enhance Follow Up Email for Magento 2 with the following Aheadworks extension:

Release Notes

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  • Compatible with CE: 2.1 2.2
  • Compatible with EE: 2.1 2.2
  • Stability: Stable Build
  • Description:

    Version 2.1.0
    +'Customer Submitted a Review' event
    +'Customer Birthday' event
    +'Wishlist Content Has Been Changed' event
    +Scheduled emails tracking and management
    +Drag-and-drop email chain reordering
    +Moving events between campaigns
    +’Abandoned checkout’ event trigger type (a functionality enhancement provided by AW Smart One Step Checkout)
    *Email content encoding issue
    *Error messages appearing in CRON jobs for guest orders
    *The EventHistoryProcessor cronjob executing issue
    *Error message appeared when subscribing to newsletters

    Version 2.0.0
    Full extension refactoring
    + Email campaigns
    + Restore cart link
    + A/B testing
    + Email statistics
    + Email chains


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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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