m2_advreviews.png

Advanced Reviews
M2

TOTAL:
$199.00

Compatibility

Magento Platform
Open Source (CE)
2.2, 2.3
Commerce using on prem (EE)
2.2, 2.3
Extends Page Builder
N/A

Tech Specifications

Seller:
Current Version:
1.2.1
Type:
Stable Build
Updated:
29 July, 2019
Categories:
Extensions, Content & Customizations, Product Content
License Type:
Policy:

Overview

Build brand credibility among customers and prospects by getting more product reviews.

Other Extensions by Aheadworks

Overview

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The Advanced Reviews module allows merchants to collect product reviews for Magento 2 stores via email review reminders and on-site review forms on product pages. To submit a review, a customer just needs to fill in all the required sections, including review summary, rating, and details and send it for admin’s approval. Optionally, admins can leave comments to reviews.

For email review forms, this customer reviews extension for Magento 2 provides the same functionality as for the on-site ones. Thus, customers can use any of the provided review options equally beneficially.  An email review reminder will be sent to a customer X days (a custom value specified by the owner of this review Magento extension) after he/she made a purchase. 

The frontend interface provided by this customer reviews module for Magento 2 allows conveniently browsing all product-related reviews by sorting them by rating, submission date, or helpfulness. Thanks to the last option, users can immediately access those reviews that were evaluated as the most useful ones via helpfulness voting.

The ‘Reviews’ tab added by this review extension for Magento 2 includes product rating info, review list with ratings and summaries on each particular review, etc. For products with more than 10 reviews, there is the convenient review list pagination feature enabling users to browse through dedicated review pages. Long reviews in the list are presented in a collapsed form. They can be expanded by clicking on the ‘Read more’ active link. 

 

Business Value

  • Save customers from going through the irritating authorization process to leave a review by allowing them to do it right from email review reminders;
  • Demonstrate your responsiveness to customer feedback by leaving comments to their reviews;
  • Establish a sense of the credibility of your customer reviews among users by giving email reviewers the ‘Verified buyer’ badge so that their reviews will be marked as the ones from trusted shoppers;
  • Facilitate purchase decisions for customers by letting them immediately assess the quality of corresponding products via comprehensive review summaries.

 

Feature Highlights

Email Review Forms

Customers can quickly submit product reviews right from email review reminders sent them several days after they made a purchase.

 

Review Management

Admins can easily handle each particular review by verifying its content, editing it if required, and leaving comments to it.

 

Review Summaries

Users can evaluate the usefulness and quality of the product of their interest almost instantly by viewing its general review rating and more detailed one split by stars and the percentage of customers who recommended it in the ‘Reviews’ tab on product pages. Additionally, they can indicate the main idea of each review without spending time reading it by considering summaries above main review texts.

 

Review Helpfulness Voting

With the ‘Was this review helpful?’ section below each review, users can evaluate review helpfulness by marking it as helpful (with the ‘thumb up’ icon) or not helpful (the ‘thumb down’ icon, respectively).

 

Badges For Trusted Buyers

Email reviewers will automatically receive the ‘Verified Buyer’ badge, and when approved, their reviews will be marked as the ones from verified buyers.

 

Featured Reviews

Highlight up to 5 most relevant and powerful reviews into a featured block. Let authors feel that you value their opinion and appreciate it to be a significant part of the product. 

 

Review Policy Configuration

Enable Terms and Conditions and allows guests to specify their email addresses to leave a review. Configure notifications and parameters for image attachments.

 

GDPR Compliance

If a reviewer deletes his/her account from a web store, his/her review will be marked as the one from a guest user. Unsubscription from review notifications. Allow unsubscribing and let shoppers decide for themselves whether they are idle contributors or proactive advocates. 

 

SEO – Friendly

For better visibility in search results, the schema.org markup is implemented within the module. 

 

Demo

To explore the extension in more detail, follow the links:

Front-end:

Back-end:

 

Support Policy

Included technical support:

  • Magento Open Source (CE) version - 3 months of free technical support
  • Magento Commerce (EE) version - 12 months of free technical support

Release Notes

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1.2.1:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce using on prem (EE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    + Pin up to 5 reviews on top (Featured review)
    + Pros/Cons
    + Unsubscribe options
    + Option to ask email address of guests
    + Terms & Conditions support
    + Mail log
    + Auto-attach a guest review to an existing account if email addresses match
    + Notifications for a customer about comments on their review
    + Auto-fill Summary field
    + Counter for featured reviews per product in backend
    + An option to approve review right from a grid in backend
    + Minor UX and UI improvements
    * Cursor is incorrect on the image preview
    * "Be the first to review this product" does nothing
    * Error when admin posts a new review with admin comment added to it.
    * Admin review is duplicated after creating
    * Incorrect product name is shown in a reviews grid in backend
    * Fixed issue when nickname output in widget is not sanitized

1.1.0:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce using on prem (EE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    + Images support
    + A separate page with all reviews on the site
    + Customer comments
    + Comments Auto-approval
    + Reviews Auto-approval
    + Abuse report
    + Anti-spam protection
    + Review widget
    + Improved reviews filtering:
    - with images only
    - by rating
    - from verified buyers only
    + Improved helpfulness voting behavior
    + Email address for alerts about negative reviews
    + Integration with Reward Points
    * Minor UI fixes on Magento 2.3

1.0.2:

  • Compatible with Open Source (CE) : 2.2 2.3
  • Compatible with Commerce using on prem (EE) : 2.2 2.3
  • Stability: Stable Build
  • Description:

    + Magento 2.3 compatibility
    + Accessibility: keyboard navigation improvement
    * Error appears while saving information about the customer in the admin panel
    * Translation improvements
    * Error occurs when a guest tries to add a product review
    * Fixed issue with Review Schema loading
    * Review stars do not show up in Internet Explorer (version 11.0.96)
    * Error message appears on an attempt to create a new review in the admin panel
    * Fixed issue with recommendation block displaying
    * Column "object_id" has the SMALLINT type in the "aw_ar_email_queue" table
    * Reviews are not created via email
    * Magento 2.2.6 compatibility issue

1.0.1:

  • Compatible with Open Source (CE) : 2.2
  • Compatible with Commerce using on prem (EE) : 2.2
  • Stability: Stable Build
  • Description:

    *Initial release

Support

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The best place to start if you need help with a specific extension is to contact the developer. All Magento developers have both a contact email and a support email listed.

Q & A

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Reviews

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