AfterSalesPro Plugin

AfterSalesPro is the one-stop solution for order and shipment management.  By installing the extension you can fully automate the process of voucher/label creation, shipments tracking, customers notification, cash on delivery and returns monitoring, orders management and many more.
The extension allows you to sync your eshop with AfterSalesPro platform and be able to connect with a list of available courier webservices for automatic creation and printing of shipping labels.

By connecting your eshop, your eshop will be connected with the AfterSalesPro platform and therefore will be able to do all the following.

AUTOMATIC AND MASS CREATION OF VOUCHERS/LABELS

• Automatic creation and printing of shipping labels for your orders.
• Automatic synchronization with your eshop to get shipment details such as voucher code, carrier name and shipping status.
• Use of several courier companies at the same time
• Bulk creation and printing

SMART TRACKING OF SHIPMENTS

• From the smart management panel, you can massively monitor the status of all your shipments.
• Bulk tracking of your shipments
• Detection of “risky to return” shipments
• Easy to use panel with advanced export capabilities

RETURNS MANAGEMENT

• Offers a full returns management system with which the merchant can have full control of the pending returns and their approval.
• Marking of shipments with a high probability of not being delivered successfully. Provides a more efficient orders management.
• Returns reduction
• Detection of delayed shipments
• Sending a reminder to the customer by sms

CALL ORDERS MANAGEMENT

• Organize requests for telephone orders with a complete history record and useful statistics.
• Receive requests directly from your eshop
• Easy to use management panel
• Easy installation

“PICK UP FROM STORE” ORDERS MANAGEMENT

• Planning and management of orders to be picked up from the store. Full control.
• Schedule the pick up date
• Send sms to the customer
• Daily report for preparation and planning

SHIPPING COST CALCULATION

• See real-time cost estimates per carrier for every shipment. Reduce the total cost and delivery time of your orders.
• Quick selection of the most convenient carrier
• Highlight the inaccessible areas and outstations
• Total costs reduction

DAILY REVIEW REPORT

• Overview of your shipments, returns and cash on delivery
• Important metrics at a glance
• Direct links to advanced statistics
• Customization of dashboards

ADVANCED ANALYTICS

• A complete set of dashboards with multiple reports for all your shipments.
• Performance charts of your shipments
• Report and analysis per courier company
• Geographical reports and statistics

BRANDED TRACKING PAGE

• Easy to use and mobile friendly page for your customers.
• Easy to generate and customize with you logo and eshop url
• Interface with the order email
• Automatic SMS notification to the customer

SUPPORTED SHIPPING PROVIDERS (GREECE & CYPRUS)

ACS, Aiolos Courier, BoxNow, City Courier, Courier Center, Easy Mail, ELTA Courier, FIS Courier, Γενική Ταχυδρομική, Kronos Express, MyCourierNow, SPEEDEX, Svuum Courier, Tas Courier, TCS Courier, Fedex/TNT